Operations Supervisor
1 month ago
Flink Recruitment is seeking an experienced Operations Manager to oversee the day-to-day operations of our cleaning product supply business.
Job Summary:We are looking for a highly motivated and results-driven leader who can manage inventory, streamline processes, ensure efficient logistics, and maintain high customer satisfaction.
This role requires a hands-on leader who can optimize workflows, manage a dynamic team, and uphold our commitment to quality and timely service delivery.
Key Responsibilities:
- Operational Leadership
- Plan, direct, and coordinate all supply chain and operational activities, ensuring efficiency and productivity.
- Develop and implement standard operating procedures (SOPs) to improve workflow and ensure compliance with company policies and industry regulations.
- Monitor key performance indicators (KPIs) and take corrective action to achieve operational excellence.
- Inventory & Supply Chain Management
- Manage inventory levels, ensuring adequate stock to meet customer demands while minimizing waste and overstock.
- Collaborate with procurement teams to source quality products at competitive prices.
- Oversee warehouse operations, including receiving, storing, and dispatching of goods.
- Logistics Coordination
- Develop and optimize delivery schedules to ensure timely and cost-effective order fulfillment.
- Manage relationships with shipping partners and negotiate favorable terms.
- Address and resolve logistical challenges to maintain service continuity.
- Team Management
- Lead, mentor, and motivate a team of warehouse staff, drivers, and administrative personnel.
- Conduct performance reviews and provide training opportunities to enhance team capabilities.
- Foster a culture of safety, accountability, and continuous improvement.
- Customer Service & Quality Assurance
- Ensure that products meet quality standards and customer expectations.
- Address customer inquiries and complaints promptly and professionally.
- Work with the sales team to align operational activities with customer needs and business goals.
- Budget & Financial Oversight
- Manage operational budgets, controlling costs while achieving business targets.
- Identify opportunities for cost-saving initiatives without compromising quality or service.
- Prepare and present regular reports on operational performance and financial outcomes.
A Bachelors degree in Business Administration, Operations Management, Supply Chain, or related field is required. 5+ years of experience in operations management, preferably in a product distribution or supply environment, is also necessary.
Skills & Competencies:
- Strong leadership and team management abilities.
- Excellent problem-solving and decision-making skills.
- Proficiency in inventory management software and Microsoft Office Suite.
- Solid understanding of logistics, supply chain, and warehousing practices.
- Exceptional organizational and time-management skills.
- Strong communication and interpersonal skills.
The estimated salary for this position is R 75,000 - R 90,000 per annum, depending on experience and qualifications. The ideal candidate will be based in Gauteng, Midrand, and will require a valid Code B driver's license and own vehicle. This is a permanent employment opportunity with Flink Recruitment.
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