Operations Supervisor

1 month ago


Midrand, Gauteng, South Africa Flink Recruitment Full time

Flink Recruitment is seeking an experienced Operations Manager to oversee the day-to-day operations of our cleaning product supply business.

Job Summary:

We are looking for a highly motivated and results-driven leader who can manage inventory, streamline processes, ensure efficient logistics, and maintain high customer satisfaction.

This role requires a hands-on leader who can optimize workflows, manage a dynamic team, and uphold our commitment to quality and timely service delivery.

Key Responsibilities:

  • Operational Leadership
    • Plan, direct, and coordinate all supply chain and operational activities, ensuring efficiency and productivity.
    • Develop and implement standard operating procedures (SOPs) to improve workflow and ensure compliance with company policies and industry regulations.
    • Monitor key performance indicators (KPIs) and take corrective action to achieve operational excellence.
  • Inventory & Supply Chain Management
    • Manage inventory levels, ensuring adequate stock to meet customer demands while minimizing waste and overstock.
    • Collaborate with procurement teams to source quality products at competitive prices.
    • Oversee warehouse operations, including receiving, storing, and dispatching of goods.
  • Logistics Coordination
    • Develop and optimize delivery schedules to ensure timely and cost-effective order fulfillment.
    • Manage relationships with shipping partners and negotiate favorable terms.
    • Address and resolve logistical challenges to maintain service continuity.
  • Team Management
    • Lead, mentor, and motivate a team of warehouse staff, drivers, and administrative personnel.
    • Conduct performance reviews and provide training opportunities to enhance team capabilities.
    • Foster a culture of safety, accountability, and continuous improvement.
  • Customer Service & Quality Assurance
    • Ensure that products meet quality standards and customer expectations.
    • Address customer inquiries and complaints promptly and professionally.
    • Work with the sales team to align operational activities with customer needs and business goals.
  • Budget & Financial Oversight
    • Manage operational budgets, controlling costs while achieving business targets.
    • Identify opportunities for cost-saving initiatives without compromising quality or service.
    • Prepare and present regular reports on operational performance and financial outcomes.
Qualifications:

A Bachelors degree in Business Administration, Operations Management, Supply Chain, or related field is required. 5+ years of experience in operations management, preferably in a product distribution or supply environment, is also necessary.

Skills & Competencies:

  • Strong leadership and team management abilities.
  • Excellent problem-solving and decision-making skills.
  • Proficiency in inventory management software and Microsoft Office Suite.
  • Solid understanding of logistics, supply chain, and warehousing practices.
  • Exceptional organizational and time-management skills.
  • Strong communication and interpersonal skills.

The estimated salary for this position is R 75,000 - R 90,000 per annum, depending on experience and qualifications. The ideal candidate will be based in Gauteng, Midrand, and will require a valid Code B driver's license and own vehicle. This is a permanent employment opportunity with Flink Recruitment.



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