Technical Service Supervisor

4 weeks ago

Midrand, South Africa Fidelity Services Group Full time

**Vacancy**:Technical Service Supervisor**
**Regional Reporting to**: Regional Branch Manager

**Overall purpose of the job**: The overall purpose of this position would be related to the technical support functionality in the region as well as fulfilling a role as Site supervisor for technical installations as and when required. The incumbent is accountable for ensuring the necessary proof of work that was conducted handed in and attached to each job in the incident management system. The incumbent is also responsible to understand contractual obligations within the region and ensure jobs handled fast, efficiently and with the required quality adherence. Communication and assurance of fault rectification during maintenance visits and ensure customer communication of outstanding standards during the lifecycle of a service or maintenance visit. The incumbent will operate within the commercial organisation matrix structure and must leverage and collaborate with the various role players to ensure set objectives are achieved. The incumbent will be responsible for liaising with 3rd party contractors where required to rectify cabling infrastructure, wireless networks, backup power requirements, mechanical infrastructure and any integrated related product sets.

**Duties & Responsibilities**:

- Accountability for the maintenance schedules required to ensure security systems in full working order.
- Assisting other leaders in each of the teams delivering either Project installation services or Support as and when required.
- Ensure that Project and Service SHEQ requirements in terms of standard legislative requirements are adhered to at all times.
- Assist sales representatives with technical design and solutions when required.
- General staff and administration functions in the Regional Branch relating to stock, subcontractors, invoicing and overhead costs management.
- Ensure that Contractual obligations understood and executed to mitigate and protect company against any legislative penalties contractually bound to.
- Ensure accurate costing for maintenance contract services to ensure accurate monthly, quarterly and annual costs calculations by utilising the incident management solution.
- Ensure all staff are sufficiently trained and competent in order to carry out work in accordance with company standards, health and safety legislation in accordance with a staff grading system.
- Work close together with regional stores personnel to ensure sufficient stock levels available to assist in the fast and efficient service and maintenance requirement according to contractual timelines.
- Manage quality installation standards during projects to service handovers with required technical documentation for after-installation service capabilities.
- Scheduling and planning of resources for productivity with technical coordinators.

**Minimum qualifications and experience**:

- Matric and Code 08 driver’s license.
- Management certification (MDP or similar)
- PC literacy courses (MS Office) or certifications.
- PSIRA registered
- Electronic Security Equipment in CCTV, Offsite monitoring, Access Control, Building Management Solutions, Perimeter detection and Retail Security Solutions (Sensormatic EAS, RFID Solutions, Occupancy) Skills and Attributes:

- Customer focussed
- Values driven
- 5 - 10 years’ experience in the management environment - Electronic Security Solutions across industry verticals
- Financial Acumen and Hands-on, technical and operational ability
- Strong written and verbal communication skills
- Ability to communicate at all levels
- Be able to work under extreme pressure with flexible hours
- Accountability
- Balances Immediate and Long-Term Priorities
- Managing Diversity
- Very good planning skills
- Time management
- Attention to Detail (quality)
- Structured and reliable individual that ensures items are closed-out, think out of the box to ensure repetitive incidents addressed and managed for long term cost saving.

**_ We reserve the right not to make an appointment to any advertised position. Whilst preference is always given to_**
**_global fair practice and business ethics on continuous development of our human capital as the key resource to our_**
**_success in the markets in which we participate. Should you not be contacted regarding this position within 10_

  • Technical Service Supervisor

    2 weeks ago

    Midrand, Gauteng, South Africa Fidelity Services Group Full time

    Vacancy:Technical Service Supervisor**Regional Reporting to: Regional Branch ManagerOverall purpose of the job: The overall purpose of this position would be related to the technical support functionality in the region as well as fulfilling a role as Site supervisor for technical installations as and when required. The incumbent is accountable for ensuring...

  • Supervisor Fttx: Service Delivery

    2 weeks ago

    Midrand, Gauteng, South Africa Vodafone Full time

    Role purpose:The supervisorFTTX: Service delivery has the primary task of ensuring Fibre orders are placed, installed and activated as quickly and seamlessly as possible. The supervisor needs to manage their assigned team as well as suppliers and technicians in the fieldYour responsibilities will include:The supervisor will be accountable for the Delivery of...

  • Technical Services Manager

    3 weeks ago

    Midrand, South Africa Precise Group Full time

    Our Client is a leader in flooring, walling, roofing, waterproofing globally **Requirements**: - Post Grade 12 qualification or required experience - A strong construction/corrosion protection background - 5 years Technical Service experience - A minimum of 2 years Management or Supervisor experience - Experience in dealing with all levels of authority...

  • Services & Maintenance Technical Coordinator

    3 weeks ago

    Midrand, South Africa Fidelity Services Group Full time

    **Vacancy**: Commercial Service & Maintenance Technical Coordinator **Region**: Midrand - Commercial **Reporting to**: FADT Commercial Technical Supervisor **Overall purpose of the job**: Engage with the client, technicians on all Commercial Security Product queries. and arrange an appointment for the technician. **Duties & Responsibilities**: -...

  • Customer Services Supervisor

    7 days ago

    Midrand, South Africa Placements 4 all Full time

    Customer Services Supervisor, R31K, Midrand, Matric, SysAid, By design, NetSuite and Mitel and adv. Supervisory experience - staff management, disciplinaries, performance management, General Queries, Manage and process credits, distribution management - hot list, delays, Customer Feedback, reports, Call Statistic reports, courier/logistics/warehouse...

  • Customer Services Supervisor

    2 weeks ago

    Midrand, Gauteng, South Africa Placements 4 all Full time

    Customer Services Supervisor, R31K, Midrand,Matric,SysAid, By design, NetSuite and Mitel and adv.Supervisory experience - staff management, disciplinaries, performance management, General Queries, Manage and process credits, distribution management - hot list, delays, Customer Feedback, reports, Call Statistic reports, courier/logistics/warehouse customer...

  • Technical Supervisor

    3 weeks ago

    Midrand, South Africa Empact Group Full time

    **The Main Purpose of the job**: To ensure implementation of the Client’s strategy and ensure a seamless integration thereof whilst offering expert advice and regular soft services audits. Assist in identifying innovative ways to use minimum resources to achieve maximum outputs. **Operational Coordination**: - Manage the Client’s requirement, aligning...

  • Technical Administrator

    2 weeks ago

    Midrand, Gauteng, South Africa Salesworx Full time

    The Technical Administrator will be responsible for processing all admin for the Emergency Care Technical Team.Areas of Responsibility: Quotes:Process quotations as per RFQ's received from the Field Service Engineer.Ensure correct pricing quoted per modality, obtain selling prices for parts if required.Follow up with customers on quotes sent and not yet...

  • Technical Administrator

    4 weeks ago

    Midrand, South Africa Salesworx Full time

    The Technical Administrator will be responsible for processing all admin for the Emergency Care Technical Team.Areas of Responsibility: Quotes:Process quotations as per RFQ’s received from the Field Service Engineer.Ensure correct pricing quoted per modality, obtain selling prices for parts if required.Follow up with customers on quotes sent and not yet...

  • Servicing Administrator

    4 weeks ago

    Midrand, South Africa Ultra Personnel Full time

    The Technical Servicing Administrator will be responsible for processing all admin for the (KAM) Emergency Care Technical TeamQualifications:Grade 12 certificate is the minimum requirementExperience Required:Previous experience would be beneficial, not a requirementSyspro or ERP computer experience will be an advantageComputer literacy and proficiency in MS...

  • Servicing Administrator

    4 weeks ago

    Midrand, South Africa Adzuna ZA B C2 Full time

    The Technical Servicing Administrator will be responsible for processing all admin for the (KAM) Emergency Care Technical TeamQualifications:Grade 12 certificate is the minimum requirementExperience Required:Previous experience would be beneficial, not a requirementSyspro or ERP computer experience will be an advantageComputer literacy and proficiency in MS...

  • Technical Administrator

    4 weeks ago

    Midrand, South Africa Salesworx Full time

    Job DescriptionThe Technical Administrator will be responsible for processing all admin for the Emergency Care Technical Team.Areas of Responsibility: Quotes:Process quotations as per RFQ’s received from the Field Service Engineer.Ensure correct pricing quoted per modality, obtain selling prices for parts if required.Follow up with customers on quotes...

  • Store Supervisor

    2 months ago

    Midrand, South Africa Fidelity Services Group Full time

    **STORES SUPERVISOR**: **INTRODUCTION**:Your appointment as Stores Supervisor in the Technical Department is hereby endorsed. This job description supercedes all previous job descriptions issued to you. **REPORTING**: In the execution of your duties, you will report to the Regional Manager - Technical. **PURPOSE**: The aim of Stores Supervisor is to ensure...

  • Store Supervisor

    2 weeks ago

    Midrand, South Africa Fidelity Services Group Full time

    **STORES SUPERVISOR**: **INTRODUCTION**:Your appointment as Stores Supervisor in the Technical Department is hereby endorsed. This job description supercedes all previous job descriptions issued to you. **REPORTING**: In the execution of your duties, you will report to the Regional Manager - Technical. **PURPOSE**: The aim of Stores Supervisor is to ensure...

  • IT Service Desk Supervisor

    2 days ago

    Midrand, South Africa Datacentrix Full time

    Datacentrix looking for an IT Service Desk Supervisor to be based at our Midrand offices. The successful candidate will be responsible for the daily running and management of the service desk through the effective use of resources from the point where the call is logged through to the resolution and then the closure of the call.Qualification and...

  • Junior Operations Supervisor

    3 weeks ago

    Midrand, South Africa Bayteck Fire Cc Full time

    Bayteck, a National Company requires the services of a **Junior Operations Supervisor** to be based at the head office in Midrand. Requirements are: - Minimum Matric - Associated further qualifications would be beneficial. - Must reside in Kempton Park or PTA region and have own reliable transport. - Previous experience in Risk Management, HSE, and Sheq...

  • Servicing Administrator

    2 weeks ago

    Midrand, Gauteng, South Africa Ultra Personnel Full time

    The Technical Servicing Administrator will be responsible for processing all admin for the (KAM) Emergency Care Technical TeamQualifications:Grade 12 certificate is the minimum requirementExperience Required:Previous experience would be beneficial, not a requirementSyspro or ERP computer experience will be an advantageComputer literacy and proficiency in MS...

  • Technical Service Representative

    2 weeks ago

    Midrand, Gauteng, South Africa Precise Group Full time

    The Technical Service Representative position encompasses the back up of technical service to the sales team both on-site and in the office.Salary: Market RelatedTypical Competencies Required: Good understanding of the construction industry and for Flooring. Selfconfident and persistent. Technical background with quality control experience. Good...

  • Building Supervisor

    2 months ago

    Midrand, South Africa MECS Africa Full time

    South Africa, Gauteng - Midrand - R 50000 - R 60000 Annually Cost To Company My client is seeking a Building Supervisor with a Bachelors degree or a National Diploma in the building environment. **Requirements**: - Bachelors or National Diploma in Building Environment e.g. Civil Engineering, Building & Facilities Maintenance, Construction Management,...

  • Building Supervisor

    2 days ago

    Midrand, South Africa MECS Africa Full time

    South Africa, Gauteng - Midrand - R 50000 - R 60000 Annually Cost To Company My client is seeking a Building Supervisor with a Bachelors degree or a National Diploma in the building environment. **Requirements**: - Bachelors or National Diploma in Building Environment e.g. Civil Engineering, Building & Facilities Maintenance, Construction Management,...