Retail Sales Associate
7 days ago
Dis-Chem Pharmacies is seeking a talented Retail Sales Associate to join their Fourways Store. As part of our strategic talent pool, you will be part of a readily available and pre-screened group of individuals with specific skills, qualifications, or attributes that make them suitable for future job opportunities within Dis-Chem Pharmacies.
About the RoleThe purpose of this role is to support customer service at point of sale while ensuring a world-class shopping experience. You will record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk.
Key Responsibilities- Support customer service at point of sale
- Record customer transactions on the Dis-Chem operating system
- Adhere to Dis-Chem customer service policies and procedures
- Establish a professional relationship with customers
- Report customer complaints and compliments to the Frontline Supervisor, or store management
- Be aware of current sales and promotions
- Carry out and manage Dis-Chem 5 star communication principles
- Be responsible for cash flow
- Ensure all line voids and price changes are approved and signed off by the supervisor
- Exchange merchandise for customers and accept returned goods by customers when authorised to do so
- Transact all purchases receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
- Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
- Ensure cash is placed in drop safe according to Dis-Chems SOPs
- Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
- Ensure all outgoing stock/items/scripts are scanned and paid for
- Ensure that all money is strictly kept safely and securely inside the till
- Handle daily takings confidentially, and only discuss with management
To be successful in this role, you will need:
- In-depth knowledge of operating cash registers, and maintaining cash drawers
- Knowledge of processing sales, refunds and payments
- Strong command of English (written and oral)
- Accuracy
- Attention to detail
- Presentable
- Emotional intelligence
- Social awareness
- Accountability
- Problem-solving
- Analyse basic reports
- Trustworthy and honest
- Time management
This is a market-related salary position. Additionally, as an employee of Dis-Chem Pharmacies, you will enjoy a range of benefits, including:
- A competitive salary
- Ongoing training and development opportunities
- A comprehensive benefits package
- The opportunity to work with a dynamic and growing company
Please note that not all candidates in our talent pool will be hired by Dis-Chem Pharmacies, and being in the talent pool does not guarantee employment. However, it increases a candidate's chances of being considered and potentially hired when a suitable position aligns with their qualifications and the company's needs.
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