Retail Sales Associate

7 days ago


Midrand, Gauteng, South Africa Dis-Chem Pharmacies Full time

Dis-Chem Pharmacies is seeking a talented Retail Sales Associate to join their Fourways Store. As part of our strategic talent pool, you will be part of a readily available and pre-screened group of individuals with specific skills, qualifications, or attributes that make them suitable for future job opportunities within Dis-Chem Pharmacies.

About the Role

The purpose of this role is to support customer service at point of sale while ensuring a world-class shopping experience. You will record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk.

Key Responsibilities
  • Support customer service at point of sale
  • Record customer transactions on the Dis-Chem operating system
  • Adhere to Dis-Chem customer service policies and procedures
  • Establish a professional relationship with customers
  • Report customer complaints and compliments to the Frontline Supervisor, or store management
  • Be aware of current sales and promotions
  • Carry out and manage Dis-Chem 5 star communication principles
  • Be responsible for cash flow
  • Ensure all line voids and price changes are approved and signed off by the supervisor
  • Exchange merchandise for customers and accept returned goods by customers when authorised to do so
  • Transact all purchases receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
  • Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
  • Ensure cash is placed in drop safe according to Dis-Chems SOPs
  • Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
  • Ensure all outgoing stock/items/scripts are scanned and paid for
  • Ensure that all money is strictly kept safely and securely inside the till
  • Handle daily takings confidentially, and only discuss with management
Requirements

To be successful in this role, you will need:

  • In-depth knowledge of operating cash registers, and maintaining cash drawers
  • Knowledge of processing sales, refunds and payments
  • Strong command of English (written and oral)
  • Accuracy
  • Attention to detail
  • Presentable
  • Emotional intelligence
  • Social awareness
  • Accountability
  • Problem-solving
  • Analyse basic reports
  • Trustworthy and honest
  • Time management
Remuneration and Benefits

This is a market-related salary position. Additionally, as an employee of Dis-Chem Pharmacies, you will enjoy a range of benefits, including:

  • A competitive salary
  • Ongoing training and development opportunities
  • A comprehensive benefits package
  • The opportunity to work with a dynamic and growing company

Please note that not all candidates in our talent pool will be hired by Dis-Chem Pharmacies, and being in the talent pool does not guarantee employment. However, it increases a candidate's chances of being considered and potentially hired when a suitable position aligns with their qualifications and the company's needs.



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