Technical Operations Manager

4 weeks ago


Midrand, Gauteng, South Africa Fidelity Services Group Full time

Job Overview

Fidelity Services Group seeks an experienced Technical Operations Manager to oversee the technical support function in the region and serve as a site supervisor for technical installations. The ideal candidate will have a strong background in electronic security solutions, excellent communication skills, and the ability to work under pressure.

Key Responsibilities

  • Ensure that maintenance schedules are up-to-date and security systems are functioning properly
  • Assist project leaders in delivering installation services and support as needed
  • Implement and maintain quality standards during projects and service handovers
  • Schedule and plan resources with technical coordinators for maximum productivity
  • Liaise with third-party contractors to rectify cabling infrastructure, wireless networks, backup power requirements, and mechanical infrastructure

Requirements

  • Matric certificate and Code 08 driver's license
  • Management certification (MDP or similar)
  • PC literacy courses (MS Office) or certifications
  • PSIRA registration for electronic security equipment

Desirable Skills

  • Customer-focused approach
  • Values-driven leadership
  • 5-10 years of experience in management
  • Financial acumen
  • Hands-on technical and operational ability

Estimated Salary: R850,000 - R1,200,000 per annum (dependent on experience and location), plus benefits.



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