Technical Operations Manager
4 weeks ago
Job Overview
Fidelity Services Group seeks an experienced Technical Operations Manager to oversee the technical support function in the region and serve as a site supervisor for technical installations. The ideal candidate will have a strong background in electronic security solutions, excellent communication skills, and the ability to work under pressure.
Key Responsibilities
- Ensure that maintenance schedules are up-to-date and security systems are functioning properly
- Assist project leaders in delivering installation services and support as needed
- Implement and maintain quality standards during projects and service handovers
- Schedule and plan resources with technical coordinators for maximum productivity
- Liaise with third-party contractors to rectify cabling infrastructure, wireless networks, backup power requirements, and mechanical infrastructure
Requirements
- Matric certificate and Code 08 driver's license
- Management certification (MDP or similar)
- PC literacy courses (MS Office) or certifications
- PSIRA registration for electronic security equipment
Desirable Skills
- Customer-focused approach
- Values-driven leadership
- 5-10 years of experience in management
- Financial acumen
- Hands-on technical and operational ability
Estimated Salary: R850,000 - R1,200,000 per annum (dependent on experience and location), plus benefits.
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