Customer Support and Experience Specialist

1 day ago


Johannesburg, Gauteng, South Africa W.A.V.E Full time

About W.A.V.E

We are a company that values delivering seamless experiences for our clients. Our goal is to provide top-notch support services that ensure client satisfaction.

Role Overview:

As a Customer Support and Experience Specialist, you will be the primary point of contact for our clients. You will provide expert assistance, resolve inquiries, and ensure satisfaction with our digital marketing tools and services.

Responsibilities:

  • Provide exceptional customer service through phone, email, or chat support.
  • Analyze and resolve client issues in a timely manner.
  • Offer expert guidance on our digital marketing tools and services.
  • Collaborate with internal teams to address client concerns.

Requirements:

  • 1-2 years of experience in a similar role.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.

What We Offer:

  • A competitive salary range of $45,000 - $65,000 per year.
  • Ongoing training and development opportunities.
  • A collaborative and dynamic work environment.

About W.A.V.E

We are a company that prioritizes innovation and excellence in digital marketing. Our team is passionate about delivering exceptional results for our clients. If you share our vision and values, we encourage you to apply for this exciting opportunity.



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