Sales and Customer Experience Specialist
6 days ago
**Job Summary**
Lumina Personnel is seeking a highly motivated Sales and Customer Experience Specialist to join our team in Parkhurst, Johannesburg.
**Salary:** R350,000 - R450,000 per annum (dependent on experience)
About the Role:
We are looking for an exceptional sales professional who can promote and sell our premium retail products while providing outstanding customer service. The ideal candidate will be able to build strong relationships with customers, understand their needs, and provide tailored homeware solutions.
Main Responsibilities:
- Develop and maintain productive relationships with customers, ensuring their needs are met with suitable homeware solutions.
- Drive sales by actively promoting products, understanding customer preferences, and exceeding sales targets.
- Maintain high standards of showroom presentation, ensuring products are displayed according to branding guidelines.
- Manage the ordering of additional products for the showroom to ensure a consistent and updated product range.
- Assist fellow sales consultants in their tasks, contributing to a cohesive team environment.
- Support and facilitate the payment process, ensuring a seamless experience for customers.
Requirements:
- Grade 12 qualification (Matric).
- At least 3 years of sales experience in a retail environment, particularly in Luxury Homeware or related fields.
- Excellent communication skills.
- Customer service-oriented with a focus on providing outstanding service.
- Sales-driven and self-motivated, with a strong ability to close sales.
- General business acumen with knowledge of the homeware industry is considered advantageous.
- The position involves physical tasks, including handling heavy rugs and furniture.
Ideal Candidate:
We are looking for a dynamic individual who is passionate about sales, has a deep understanding of customer needs, and is driven to contribute positively to the team and the store's success.
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