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Customer Experience Transformation Specialist
2 months ago
CX Specialist/Management Consultant Role
As a Customer Experience Transformation Specialist at Paton Personnel, you will leverage your CX skills and qualifications to enhance existing experience and processes, enabling new strategic customer journeys and experiences. Key performance indicators will focus on positive changes in customer perceptions, attitudes, and behavior.
A well-rounded customer experience management background, encompassing measurement, customer insights, and culture change initiatives, is highly valued. Additionally, experience in Financial Services, Retail, and/or Telecommunications, along with Management Consulting expertise, will be rewarded.
Please note that if you have not received a response within two weeks, we consider your application unsuccessful.
