IT Infrastructure Support Specialist

1 month ago


Johannesburg, Gauteng, South Africa Blueion Support Services Full time
Job Title: IT Infrastructure Support Specialist

We are seeking a highly skilled IT Infrastructure Support Specialist to join our team at Blueion Support Services.

About the Role

This is an exciting opportunity to work in a dynamic and fast-paced environment supporting a global 24/7 Microsoft-based infrastructure across multiple datacenters.

  • You will be working in an Operations Centre, part of a team running a 24/7 shift pattern, reviewing monitoring and alerting systems constantly.
  • Prioritize and escalate issues quickly and proactively, or solve issues where possible. Goal of zero downtime across critical systems.
  • Elevate and communicate issues to second-line support teams or third-party organizations when necessary.

The ideal candidate will have experience in supporting Windows Server 2022 and SQL Server 2022 environments, as well as maintaining security of systems and customer data.

About You

To succeed in this role, you should possess excellent problem-solving skills, attention to detail, and strong communication abilities.

As a key member of our team, you will contribute to post-incident reviews and retrospectives, ensuring continuous improvement in our processes and systems.

We offer a competitive salary, estimated around R900,000 per annum based on the location and industry standards.



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