Help Desk Specialist
3 weeks ago
Company Overview
We are People Dimension, a dynamic and innovative organization that strives to deliver exceptional customer experiences.
Salary
The estimated salary for this role is $55,000 - $65,000 per annum, depending on location and experience.
Job Description
We are seeking a highly skilled Desktop Support Expert to join our team. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our customers via various communication channels.
Required Skills and Qualifications
To excel in this role, you will need:
- IT Diploma or equivalent qualification
- Strong knowledge of website development and maintenance
- Excellent email and desktop support skills
- Familiarity with PABX systems
- Understanding of fibre optic technology
- Ability to provide exceptional customer service and interface with customers via various channels (Facebook, website, emails)
Benefits
We offer a comprehensive benefits package, including competitive salary, opportunities for growth and development, and a collaborative work environment.
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