Senior Managed Services Client Service Desk Lead

Job Title SummaryOverview of the JobThe Managed Services Client Service Desk Agent plays a pivotal role as the first point of contact for clients and vendors, addressing their inquiries, incidents, or service requests in a timely and professional manner.Key ResponsibilitiesReceiving and logging client requests, validating and diagnosing issues, and providing...

Job Title: IT Service Desk LeadJob Summary:The IT Service Desk Lead plays a critical role in providing advanced technical support and acts as a first point of escalation. This position is responsible for day-to-day operations, ensuring timely and effective resolution of technical issues, driving continuous improvements by developing and implementing...

Job Title: IT Service Desk LeadAt KPMG-SouthAfrica, we are seeking a skilled IT Service Desk Lead to join our team. This role plays a critical part in providing advanced technical support and acting as a first point of escalation. Responsible for day-to-day operations, ensuring timely and effective resolution of technical issues, driving continuous...

About the RoleWe are seeking an experienced IT Service Desk Lead to join our team at KPMG-SouthAfrica. This is a challenging opportunity for a skilled professional to lead and manage the day-to-day operations of the service desk, ensuring timely and effective resolution of technical issues.

Job Title: Service Desk AgentAt Liham Consulting Pty (Ltd), we are seeking a highly skilled and experienced Service Desk Agent to join our team.Key Responsibilities:Respond to service requests and incidents reported via various channels.Provide first-line technical support and troubleshooting for hardware, software, and network-related issues.Assist users...

We are seeking a highly skilled Service Desk Manager to lead our Application Support teams across multiple work streams. The ideal candidate will be a high-energy achiever, leader, and planner who can own the standard operating procedure model for the Service Desk.Key Responsibilities:Implementing and managing change to improve service deliveryDeveloping,...

We are seeking a skilled Service Desk Manager to lead our Application Support teams across multiple work streams.This role is ideal for a high-energy achiever, leader, and planner who can own the standard operating procedure model for the Service Desk.Key responsibilities include:Implementing and managing change to improve efficiency and...

Join People Dimension, a dynamic and innovative company, as we seek an experienced IT Service Desk Coordinator to lead our technical support team.**Job Summary:**We are looking for a highly skilled and organized individual to coordinate and prioritize service tickets, manage them through to completion, and ensure customer satisfaction.The successful...

We are seeking a skilled IT Service Desk Manager to support our Application Support teams across multiple work streams. The ideal candidate will be a high-energy achiever, leader, and planner who can own the standard operating procedure model for the Service Desk.Key Responsibilities:Implementing and managing change to improve service deliveryDeveloping,...

Position OverviewWe are seeking a dedicated and experienced IT Service Desk Coordinator to join our Operations Division. The primary role of the Service Desk Coordinator is to act as the first point of contact for our clients, efficiently managing and delegating support tickets to technical staff, ensuring these tickets are resolved within agreed service...

Job Title: MSOC Team LeaderAs a key member of the Numata MSOC team, you will play a crucial role in leading and managing a team of skilled service desk engineers to deliver exceptional customer experiences. Your primary responsibility will be to oversee the day-to-day operations of the service desk, ensuring that all client interactions are handled...

About The Legends AgencyWe are seeking a highly skilled Mandarin Service Desk Specialist to join our team in Sandton, Johannesburg.The ideal candidate will have 1-3 years of experience in a service desk or technical support role, with a proven track record of managing service requests and resolving technical issues efficiently.Our client offers a competitive...

About TMF GroupTMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. Our 11,000 experts and 120+ offices in 87 jurisdictions worldwide serve corporates, financial institutions, asset managers, private clients, and family offices, providing the combination of accounting, tax, payroll,...

Service Desk Agent Mandarin SpeakingWe are seeking a skilled Service Desk Agent fluent in Mandarin to provide exceptional support to our clients.Key Responsibilities:Handle incoming service requests and incidents from Mandarin-speaking users.Accurately log and categorize issues in the service management system.Prioritize and escalate issues as necessary,...

At People Source, we're seeking a Senior Client Service Manager to join our team. This role is an exciting opportunity for a solutions-focused and proactive individual who can play a key role in ensuring our clients receive a high-quality service.About the RoleThis position requires strong communication skills to interface with both internal and external...

Key ResponsibilitiesWe are seeking an experienced Senior Program Manager to join our Client Services team at NICE Actimize.Lead and manage multiple complex client-facing IT projects, ensuring timely and successful delivery of products and services.Develop and maintain strong relationships with senior clients and stakeholders, driving commercial success and...

Job SummaryAs a Senior Managed Services Service Desk Agent at NTT, you will be the primary point of contact for clients and vendors, providing timely and effective resolution to their technical queries and issues. This role requires a strong understanding of ITIL concepts, network technologies, and cloud infrastructure. Your excellent communication skills,...

About the RoleWe are seeking a highly skilled Senior Client Services Program Manager to join our team at NICE. As a key member of our organization, you will be responsible for managing complex IT software projects and programs, ensuring timely and effective delivery of products and services to our clients.Key Responsibilities:Lead and manage multiple...

The Legends Agency seeks a highly skilled Multilingual Service Desk Specialist fluent in Mandarin to join their team.With a strong background in IT solutions, the ideal candidate will have 1-3 years of service desk experience, excellent communication skills, and be able to handle a range of responsibilities including issue escalation, troubleshooting, and...

Service Desk Agent Italian SpeakingWe are seeking a dedicated and experienced Service Desk Agent fluent in English and Italian to join our team at The Legends Agency.Key Responsibilities:Handle incoming service requests and incidents from Italian-speaking users.Accurately log and categorize issues in the service management system.Prioritise and escalate...