Italian Speaking Customer Service Support Specialist

2 months ago


Cape Town, Western Cape, South Africa Initiate International Full time

Customer Service Role in Cape Town

Initiate International is seeking a vibrant and enthusiastic Italian speaking Customer Service Support Specialist to join our team in Cape Town, South Africa. This dynamic role involves providing exceptional customer service to our Italian speaking clients and assisting them in planning their dream vacations.

Key Responsibilities

  • Provide top-notch customer service to Italian speaking clients and assist them in planning their dream vacations.
  • Handle inquiries via various channels with a smile and a can-do attitude.
  • Offer expert advice on our amazing travel packages and exciting destinations.
  • Make each customer interaction a memorable experience that leaves them longing for their next adventure.
  • Collaborate with our dynamic team to continuously improve the customer service experience.

Requirements

  • Fluent in Italian (a good command of English is a plus).
  • A genuine passion for travel and exploring new places.
  • Excellent communication skills to create lasting connections with our customers.
  • Problem-solving prowess – you'll be our travellers' hero in times of need.
  • Enthusiastic team player with a flair for bringing joy to the workplace.

Benefits

  • Be part of an industry-leading tourism company that values your unique talents.
  • Work in the heart of Cape Town, surrounded by breathtaking views and a vibrant atmosphere.
  • Enjoy travel discounts and explore the world at a fraction of the cost.
  • Join a fun-loving team with regular team-building events and celebrations.
  • Expand your horizons and grow your career with exciting opportunities.


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