Global Travel Experience Coordinator

4 weeks ago


Cape Town, Western Cape, South Africa Initiate International Full time

We are seeking a highly skilled Italian speaking Global Travel Experience Coordinator to join our team at Initiate International in Cape Town, South Africa. As an experienced professional, you will play a pivotal role in providing exceptional customer service and support to our Italian speaking clients.

About the Role:

The Global Travel Experience Coordinator will be responsible for handling inquiries via phone, email, and chat with a smile and a can-do attitude. You will also provide expert advice on our travel packages and exciting destinations, making each customer interaction a memorable experience.

Key Responsibilities:

  • Provide exceptional customer service to Italian speaking clients
  • Handle inquiries via phone, email, and chat
  • Offer expert advice on travel packages and destinations
  • Collaborate with the team to improve the customer service experience

Requirements:

  • Fluent in Italian (good command of English is a plus)
  • Passion for travel and exploring new places
  • Excellent communication skills
  • Problem-solving prowess
  • Team player with a flair for bringing joy to the workplace

What We Offer:

  • Be part of an industry-leading tourism company that values your unique talents
  • Work in the heart of Cape Town, surrounded by breathtaking views and a vibrant atmosphere
  • Enjoy travel discounts and explore the world at a fraction of the cost
  • Join a fun-loving team with regular team-building events and celebrations
  • Expand your horizons and grow your career with exciting opportunities

Compensation Package:

We offer a competitive salary of around R250,000 - R300,000 per annum, depending on experience. Additionally, you will enjoy a range of benefits, including travel discounts, flexible working hours, and a comprehensive training program.



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