Sales and Service Excellence Associate

5 hours ago


Vryheid, KwaZulu-Natal, South Africa HomeChoice Holdings Limited Full time
Job Summary

This role involves overseeing documentation, customer queries, payments, refunds, and stockroom management at the HomeChoice Showroom. The primary objective is to enhance sales revenue through individual efforts of each staff member.

Key Responsibilities
  • Enhance customer interaction with a positive sales & service experience
  • Provide excellent product and process knowledge
  • Store visual merchandising & housekeeping
  • Manage returned goods and store administration
  • Manage catalogue stock management
  • Daily store stock management duties
  • Manage day-to-day administration & reporting
  • General housekeeping
  • Customer journey account opening and order processing
  • New Business activations
Requirements
  • Completed grade 12/Matric/NQFL 3/ NQFL 4
  • 1 year + retail stores experience
  • 1 year + administration experience
Preferred Skills
  • Energetic with a positive attitude
  • Persuasive skills
  • Ability to work independently as well as within a team
  • Excellent communication skills
  • Good analytical ability and attention to detail
  • Resilient and change-orientated
Estimated Salary:

R180 000 - R200 000 per annum


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