Sales Representative
1 month ago
About the Role
The ideal candidate for this position will be responsible for converting customers visiting the showroom into a sale through effective product demonstration, meeting sales targets, and facilitating order captures, documentation gathering, and administration. You will need to understand our customers' immediate needs and have clear direction on product pricing and offers to sell features and benefits of each product and category. You will also provide customer query resolution, capture customer payments and refunds/credits, and maintain a positive sales and service experience.
Key Responsibilities
- Enhance customer interaction through a positive sales and service experience
- Manage the customer journey, including account opening and order processing
- Develop and maintain product knowledge and pricing management
- Provide an exceptional customer experience
- Adhere to quality standards
- Perform general housekeeping and administrative tasks
Requirements
- Grade 12/Matric (Minimum Required)
- 1 year's minimum experience in retail
- Availability to work shifts, weekends, and public holidays
- Advantageous to have experience in the homewares retail industry
What We're Looking For
- Energetic and positive attitude
- Persuasive skills
- Ability to work independently and within a team
- Excellent communication skills
- Good analytical ability and attention to detail
- Resilient and change-oriented
Behaviors We Love
- Deliver on promises
- Deliver insight-led solutions
- Take accountability
- Be helpful and inclusive
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