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Sales Associate

1 month ago

Vryheid, KwaZulu-Natal, South Africa HomeChoice Holdings Limited Full time
Job Description

The ideal candidate for this position will oversee documentation gathering and administration, handle customer queries, process customer payments, refunds, and credits, and contribute to the management of the homechoice Showroom's stockroom on a daily basis. The primary goal of all Showroom activities is to enhance and boost sales revenue through the individual efforts of each staff member.

Key Responsibilities
  • Enhance the customers interaction through a positive sales & service experience
  • Provide excellent product and process knowledge
  • Store visual merchandising & housekeeping
  • Manage the goods returned & store administration
  • Manage catalogue stock management
  • Daily store stock management duties
  • Manage day to day administration & reporting
  • General housekeeping
  • Manage the customer journey account opening and order processing
  • New Business activations
Requirements
  • A completed grade 12/Matric/NQFL 3/ NQFL 4
  • 1 year + retail stores experience
  • 1 year + administration experience
What We Love About You
  • Energetic with a positive attitude
  • Persuasive skills
  • Ability to work independently as well as within a team
  • Excellent communication skills
  • Good analytical ability and attention to detail
  • Resilient and change orientated
Behaviors We Love
  • Wow my customer
    Walk in my customers' shoesDeliver on my promisesDeliver insight-led solutions my customers need
  • Treat the business as my own
    Take accountabilityBe curious, creative & explore opportunitiesDo it right & at the right time
  • Play as a team
    Be helpfulBe inclusiveFind the fun