International Contact Centre

Nudle is an innovative start-up technology company that is ready to expand. We are looking for a Contact Centre Campaign Manager with experience in digital transformation to join our team and be accountable for the holistic performance, quality and development of the various campaigns under the Nudle Group. **Responsibilities**: - **Develop objectives for...

Job Description The Contact Centre Manager is responsible for ensuring quality service delivery within the contact centre environment to both external and internal customers using resources in the most efficient way possible Provides leadership, mentoring and coaching to team members Management skills are essential to manage and develop staff - Ensures...

The Contact Centre Manager is responsible to **ensure a one-stop service for assigned clients and allocated Learners and to enhance the overall experience **of the customer. The Contact Centre Manager is responsible for **establishing strong business relationships** within Isonxperiences functions and to **improve customer service** to achieve the business...

The Role: - **OVERALL PURPOSE OF JOB**: The Contact Centre Manager: Outbound Sales run the operations for a number of International Outbound Sales Contact Centreâ??s and Campaigns. You will create an effective support team and strong business partnerships with the internal Bytes People Solutions functions (including Sales, Marketing, HR, Finance and IT),...

The Agent is responsible to **effectively assist customers** with general and specific queries, handling complaints by providing a **consistent standard of service and compliance** and to troubleshoot problems relating to our service offering. The Agent is required to provide accurate information to the customer  by **speaking to customers and listening...

About us, purpose, experience and qualifications **about us**: ERP Team are the key enablers to all Financial Systems within WesBank. We deliver technology solutions that help drive transformation, improve productivity, streamline business operations and are always on the cutting edge of latest technologies in the Oracle market. **purpose**: **experience...

Looking for a job to challenge your excellent customer service skills? Look no further.. Calling all Customer Service Agents for an International Company which is a broadcasting and cable television giant. We are on the lookout for vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our international...

iSON Xperiences is a leading provider of customer experience solutions, and we are seeking a highly skilled Contact Centre Manager to join our team. In this role, you will be responsible for leading and managing a team of customer service representatives, ensuring that our clients receive exceptional service.The estimated salary for this position is KES...

Job DescriptionThe Contact Centre Team Lead role at iSON Xperiences is a challenging and rewarding opportunity for an experienced professional to lead a team of customer service representatives. The successful candidate will have a proven track record in managing high-performing teams, driving quality improvements, and achieving exceptional customer...

Job Description:The role of the Contact Centre Team Leader at iSON Xperiences is to oversee an inbound voice customer service team, ensuring quality service delivery aligned with Altron People Solutions' objectives. This position involves managing a team of approximately 20 agents and fostering their growth through continuous coaching and development.Main...

Based in Randburg Shifts between 07:00 am- 21:00 pm Working from Monday to Monday including public holidays- 45 hours week schedule  OVERALL PURPOSE OF JOB: Process customer service and technical service enquiries through inbound calls and provide end-to-end service. Main Responsibilities will include but will not be limited to : - Must be able to...

**PayJoy Customer Service Agents** **Based in Randburg and BryanstonÂ** **Shifts between 09:00 am - 19:00 pm** **Working from Monday to MondayÂ** Â **OVERALL PURPOSE OF JOB**: Process customer service and technical service enquiries through inbound calls and provide end-to-end service. **Main Responsibilities will include but will not be limited...

We are seeking a talented Sales Director to lead our Contact Centre sales team at iSON Xperiences. As a director, you will be responsible for driving sales revenue, managing a team of 15 agents, and developing strategic plans to achieve business growth.Main Responsibilities:Develop and execute sales strategies to drive revenue growthLead and manage a team of...

iSON Xperiences is seeking a highly skilled and results-driven Contact Centre Agent - Upsell and Cross-Sell to join our team. The successful candidate will be responsible for effectively converting data leads into successful sales, focusing on upselling and cross-selling of relevant products.About the Role:The Contact Centre Agent - Upsell and Cross-Sell...

Based in Randburg Shifts between 07:00 am- 21:00 pm Working from Monday to Monday including public holidays- 45 hours week schedule    OVERALL PURPOSE OF JOB: Process customer service and technical service enquiries through inbound calls and provide end-to-end service. Main Responsibilities will include but will not be limited to : Must be able to...

Based in RandburgShifts between 07:00 am- 21:00 pmWorking from Monday to Monday including public holidays- 45 hours week schedule  OVERALL PURPOSE OF JOB:Process customer service and technical service enquiries through inbound calls and provide end-to-end service.Main Responsibilities will include but will not be limited to :Must be able to communicate...

About the RoleThe ideal candidate will lead an inbound voice/messaging customer services team, ensuring quality of service delivery in conjunction with Altron People Solutions' customer goals and objectives.Main ResponsibilitiesLead a team of 20+ agents and manage their performance through daily, weekly, and monthly coaching sessions.Maintain attendance and...

Customer Service AgentsBased in RandburgShifts between 08:00 am- 19:00 pmWorking from Monday to Sunday OVERALL PURPOSE OF JOB:Process customer service and technical service enquiries through inbound calls and provide end-to-end service.Main Responsibilities will include but will not be limited to :Must be able to communicate with customers professionally...

Experience required is minimum of 1 year plus experience in call centre environment (advantageous experience within international call centre) Matric is not negotiable Excellent command of the English language as you will be dealing with American clients **Salary**: R36 p/h (nightshift allowance of R500 will be included if you work...

Kairos International (Randburg) is on the hunt for Outbound Call Centre Sales Agents who have sold **ROADSIDE AND MEDICAL ASSISTANCE** products. We require you to have a minimum of **1 year experience** in the above role and be able to travel to Randburg. Our offer includes R3700 basic salary plus a very lucrative commission model together with...