Business Support Liaison
3 months ago
Job Role
To facilitate communication, collaboration, and information sharing between the organization and their clients.
Qualification & Experience
Minimum Matric qualification is mandatory.
Relevant tertiary qualification is advantageous.
Minimum 2 years’ experience with internal cross-functional teams and external stakeholder management preferably in a debt collections environment.
Sound experience in building rapport with clients and handling multiple clients’ accounts.
5 years working experience with advanced use of MS Excel formulae and 2 years with MS PowerPoint.
4 years working experience with MS Outlook and 4 years with MS Word.
Minimum 2 years proven experience in investigative ability.
Minimum 5 years experience in SME management.
Fundamental knowledge of query resolution
Competencies & Qualifications
Advanced report writing skills.
Aptitude in decision-making and problem-solving.
Customer Centric.
Excellent investigative, analytical and impact analysis skills.
Excellent presentation skills.
Meticulous and detail orientated.
Strong multitasking and cross-functional skills.
Strong written and verbal communication skills.
Taking accountability and responsibility.
**Job Type**: Permanent
Ability to commute/relocate:
- Randburg, Gauteng: Reliably commute or planning to relocate before starting work (required)
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