Claims Handling Expert

7 days ago


Randburg, Gauteng, South Africa iSON Xperiences Full time

About the Role: At iSON Xperiences, we are committed to delivering exceptional customer experiences. As a Claims Handling Expert, you will be responsible for resolving claims efficiently and effectively while maintaining a high level of customer satisfaction.

Key Responsibilities:

  • Evaluate claims and determine their validity.
  • Communicate with customers regarding claim status and resolutions.
  • Manage claims data and maintain accurate records.
  • Develop and implement strategies to improve claim processing efficiency.
  • Collaborate with cross-functional teams to ensure seamless claim resolution.

Essential Requirements:

  • Relevant qualification (e.g., Grade 12/Matric) and previous claims handling experience.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Able to work independently and as part of a team.

Salary Range: R220,000 - R320,000 per annum.



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