Claims Handling Expert
7 days ago
About the Role: At iSON Xperiences, we are committed to delivering exceptional customer experiences. As a Claims Handling Expert, you will be responsible for resolving claims efficiently and effectively while maintaining a high level of customer satisfaction.
Key Responsibilities:
- Evaluate claims and determine their validity.
- Communicate with customers regarding claim status and resolutions.
- Manage claims data and maintain accurate records.
- Develop and implement strategies to improve claim processing efficiency.
- Collaborate with cross-functional teams to ensure seamless claim resolution.
Essential Requirements:
- Relevant qualification (e.g., Grade 12/Matric) and previous claims handling experience.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Able to work independently and as part of a team.
Salary Range: R220,000 - R320,000 per annum.
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