Destination Coordinator

2 weeks ago


Cape Town, Western Cape, South Africa ABC Worldwide Full time
About the Role

We are seeking a highly skilled Destination Specialist to join our team at ABC Worldwide. As a key member of our sales and operations team, you will be responsible for securing profitable tour products for existing and new clients.

In this role, you will work closely with our team to achieve sales goals and develop your own sales strategy to secure more business through existing and new agents. You will also be responsible for quoting and designing successful creative itineraries and proposals for all market-related ADHOC groups, Tour Series, and FIT requests.

Your tasks will include capturing and confirming bookings in Tourplan, negotiating with suppliers for better rates, cancellation policies, and FOCs, as well as finding new suppliers that offer good service and better rates. You will also follow up on quotes that have been sent out and successfully run groups, tour series, and FIT bookings.

Additionally, you will compile welcome pack documents, create co-pilots according to itineraries, handle the 24-hour emergency phone, prepare guide documentation, and brief guides before travel dates. You will also work closely with tour guides whilst on tour.

About You

To be successful in this role, you will need excellent communication skills and customer care abilities. You must stay current on events and changes of suppliers and product. Travel on educationals and familiarization trips is also required.

This is a challenging yet rewarding role that offers excellent opportunities for growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.



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