Travel Experience Coordinator

3 days ago


Cape Town, Western Cape, South Africa Initiate International Full time

Are you a travel enthusiast with a passion for delivering exceptional customer service?

We are seeking a German speaking Customer Service Agent to join our dynamic team at Initiate International in Cape Town, South Africa.

Key Responsibilities:

  • Provide booking support and itinerary changes to customers via phone, email, and chat
  • Offer travel recommendations and share knowledge of destinations
  • Collaborate with a diverse team to create memorable travel experiences
  • Resolve customer issues with professionalism and enthusiasm

Requirements:

  • Fluent in German and English
  • Strong communication and interpersonal skills
  • Able to work flexible hours, including weekends and holidays
  • Customer-focused with problem-solving abilities

In this role, you will have the opportunity to stay updated on the latest travel trends and destinations. We offer a competitive estimated salary of R250,000 per annum, plus a range of benefits that make us an attractive employer.



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