Customer Service Representative

1 month ago


Midrand, Gauteng, South Africa Organon Full time
About the Role

We are seeking an experienced Customer Service Representative to join our team in Eastern Cape, South Africa. As a key member of our sales force, you will be responsible for promoting and selling our pharmaceutical products to healthcare professionals and managing budgets.

Key Responsibilities
  • Liaise with healthcare professionals to increase awareness and use of our products;
  • Adhere to all relevant requirements, policies, procedures, and legal regulations;
  • Arrange appointments and make presentations to doctors and nurses;
  • Organize continued medical education (CME) for doctors and other medical staff;
  • Build and maintain positive working relationships with medical staff;
  • Manage budgets and keep detailed records of contacts and sales targets;
  • Plan work schedules and timetables;
Requirements

To be successful in this role, you will need:

  • A minimum of five years' experience as a Representative calling on GP's; Specialists & Pharmacists;
  • A professional, high work ethic;
  • Exceptional communication skills, including listening, presentation, and negotiation skills;
  • Ability to learn and present detailed information clearly and systematically;
  • Team player with ability to achieve objectives and common goals;
  • Ability to persuade, relate, and network effectively;
  • Flexibility, positive can-do attitude, loyalty, and self-motivation;
  • Computer literacy and valid driver's license;
  • Willingness to travel and work at times outside regular hours;
About Organon

Organon delivers ingenious health solutions that enable people to live their best lives. We have a strong focus on Women's Health, expanding access to leading biosimilars, and touching lives with a diverse portfolio of health solutions.

Salary Range

The estimated salary range for this position is R600,000 - R900,000 per annum, depending on experience.



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