Executive Director of Hotel Operations

7 days ago


Cape Town, Western Cape, South Africa Marriott International Full time

The Protea Hotel Cape Town North Wharf offers an unparalleled home-away-from-home experience for travelers, boasting spacious luxury apartments and personalized services. Strategically located to explore the best of Cape Town and its surroundings.

Job Summary

As a key business leader at Marriott International, you will oversee all aspects of hotel operations, including guest satisfaction, human resources, financial performance, sales, and revenue generation. Your primary objective is to exceed guest expectations, drive profit growth, and increase market share while ensuring seamless execution of service strategies and initiatives.

About You

We are seeking a highly skilled and experienced professional with a proven track record in hotel management operations, sales and marketing, finance, or a related field. A degree in Business Administration, Hotel and Restaurant Management, or a related major is required, along with at least 8 years of relevant experience. Strong leadership skills, strategic thinking, and excellent communication abilities are essential for success in this role.

Key Responsibilities

You will be responsible for:

  • Developing and implementing business plans to maximize customer satisfaction, profitability, and market share
  • Ensuring effective execution of service strategies and initiatives
  • Leveraging Marriott's global strategic plan to drive property-level success
  • Maintaining strong relationships with property owners, local officials, businesses, and customers
  • Driving revenue growth through effective pricing strategies and demand forecasting
What We Offer

As a valued member of our team, you can expect:

  • A competitive salary range of $120,000 - $180,000 per annum
  • Opportunities for career growth and professional development
  • A comprehensive benefits package, including health insurance, retirement savings, and paid time off
  • A dynamic and supportive work environment that fosters innovation and collaboration

Marriott International is an equal opportunity employer committed to diversity and inclusion. We welcome applications from talented individuals who share our values and are passionate about delivering exceptional guest experiences.



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