Assistant Hotel Operations Manager

2 months ago


Cape Town, Western Cape, South Africa Fempower Full time

Job Description:

Fempower seeks a highly skilled Junior Duty Manager to join our team.

Key Responsibilities:

  • Oversee daily hotel operations, including Front Office and F&B.
  • Manage guest inquiries and requests.
  • Supervise staff to ensure high standards of service.
  • Resolve any issues that may arise during a guest's stay.

Requirements:

  • Formal qualification in Hospitality advantageous.
  • Experience in the hospitality industry, preferably in Rooms and F&B.
  • Working knowledge of Opera & Micros.
  • International experience advantageous.

Person Specifications:

  • Excellent communication and interpersonal skills.
  • Strong leadership and problem-solving abilities.
  • Ability to work well in a team.

Competencies:

  • Ability to multitask and prioritize tasks effectively.
  • Customer service-oriented mindset.
  • Attention to detail and strong organizational skills.
  • Knowledge of hotel operations and procedures.
  • Driver's license essential.

Benefits:

  • Discovery Medical Aid – 50% contribution for self, spouse, and up to 3 children.
  • Momentum Provident and Risk Fund – 6% Company contribution.
  • Subsidised undercover parking – Employee cost - R300 p/month.
  • Uniform.


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