Complaints Management Specialist

About the RoleWe are seeking an experienced Conflict Resolution Specialist to join our team on a 6-month contract basis.Responsibilities:Manage and investigate complaints in accordance with relevant laws, regulations, and company policies.Ensure the timely and effective resolution of cases, maintaining a high level of confidentiality and...

Key ResponsibilitiesThe Escalations Specialist Lead will be responsible for:Managing and resolving escalated client complaints and issuesDeveloping and implementing strategies to reduce the frequency of escalations and enhance overall client experienceWorking closely with other departments to identify root causes of complaints and implement continuous...

About the RoleWe are seeking a highly organised and experienced Product Owner to drive the successful delivery of our new complaints management product. This role is crucial for defining the 'when,' 'who,' and 'how' of product development, working alongside our Head of Product who will be responsible for designing a high-quality product that meets customer...

Escalations Manager LeadThe Lead Generation Group is seeking a highly skilled Escalations Specialist Lead to manage and resolve complex client complaints.This role requires strong leadership skills, excellent communication abilities, and a deep understanding of customer needs.Key responsibilities include developing strategies to improve client satisfaction,...

We are seeking an experienced Senior Customer Advocate to join our team at the Lead Generation Group.Job Description:This role involves managing and resolving escalated client complaints and issues. Key responsibilities include developing strategies to reduce escalation frequency and enhance overall client experience, working with other departments to...

Satisfaction and Escalations SpecialistJoin our team as a Satisfaction and Escalations Specialist and take on a challenging role that requires strong problem-solving skills and attention to detail.You will be responsible for managing client complaints and ensuring timely resolution.About the Job:Manage and resolve escalated client complaints.Develop...

Job OverviewAjtechnicaldr is looking for an Inventory Management Specialist to join our team. As an Inventory Management Specialist, you will be responsible for managing stock levels between agreed minimum and maximum levels for Commercial and Retail Customers.Key ResponsibilitiesCoordinate bulk fuel delivery schedules for long distance customers.Assist with...

Salesworx Specialist Sales Recruitment seeks a skilled Sales Specialist to join our team in Cape Town.About the JobThe successful candidate will be responsible for managing sales portfolios with a focus on variable consumables interventional cardiology management products in the private and government sectors.This role reports directly to the Regional Sales...

Our client is a well-established and reputable asset management company. Due to rapid growth over the past few years on the back of an excellent business strategy and brilliant investment performance, their distribution team is looking for an individual with a strong investment background who can effectively engage with clients and prospects to meet the...

Job Title: Digital Marketing SpecialistWe are seeking a highly skilled Paid Media Specialist to join our team. The successful candidate will be responsible for managing paid advertising campaigns, including strategy, creation, implementation, and analysis of ad performance across primary platforms.Duties & ResponsibilitiesDesigning, executing, and optimizing...

Our client, a reputable sales specialist recruitment agency, Salesworx Specialist Sales Recruitment, is seeking an experienced Stock Control and Operations Assistant to join their team. This exciting role offers the opportunity to work closely with the Sales and Operations Department to ensure seamless stock control forecasting and planning.Main...

Job Title: Debt Recovery SpecialistWe are seeking an experienced Debt Recovery Specialist to join our team at Faircape Group. As a key member of our finance department, you will be responsible for ensuring timely payment from customers and managing debtors effectively.About the Role:The ideal candidate will have proven experience in debt recovery, credit...

About the RoleWe are looking for a skilled Escalations Specialist Lead to join our team at the Lead Generation Group. In this role, you will be responsible for managing and resolving escalated client complaints and issues.This position requires strong de-escalation techniques and conflict resolution skills, as well as a thorough understanding of company...

Escalation Resolution SpecialistLead Generation Group is seeking a skilled Escalation Resolution Specialist to resolve escalated client complaints and issues.Key Responsibilities:Resolve escalated client complaints, ensuring high customer satisfaction.Act as primary point of contact for clients.Utilize expert de-escalation techniques to handle challenging...

We are on the hunt for a talented Data Insights Specialist to join our Business Intelligence Team at Intelligent Debt Management.This role offers an exciting opportunity to utilize your analytical skills to drive business growth and improvement.The ideal candidate will possess a strong background in statistics, computer science, or informatics, as well as at...

Best10 is a leading body transformation programme that partners with our clients to create customised nutrition plans. Our goal is to empower individuals to reach their goals through daily coaching and support.We are hiring a highly skilled Operations Support Specialist to join our team. The successful candidate will be responsible for managing workload,...

Our client, Aquarius Specialist Recruitment, is a dynamic boutique recruitment agency that has consistently delivered exceptional results. They are now seeking an Affirmative action candidate to take their business development efforts to the next level in South Africa.Key Responsibilities:Prospect and identify new business opportunities with a focus on the...

Job DescriptionThe Lead Generation Group is committed to delivering exceptional customer experiences. Our team strives to provide timely and effective solutions to client complaints and issues.We are seeking an experienced Escalations Specialist Lead to manage and resolve escalated client complaints and issues. This role requires strong de-escalation...

Job DescriptionAquarius Specialist Recruitment is a dynamic and established recruitment company that has a new requirement for a Financial Accountant Manager to play a pro-active role in supporting efficient and structured financial management across all companies within the group.Key ResponsibilitiesMaintain complete, accurate, and up-to-date financial...

The role of the Automotive Claims Relationship Specialist at Santam involves managing and controlling Key Performance Indicators (KPIs) for Motor Body Repairers. The successful candidate will be responsible for supporting the Assessing team, handling complaints, and possessing excellent complaints handling and report writing skills.Additionally, the ideal...