Technical Support Manager

1 day ago


Durban, KwaZulu-Natal, South Africa Tower Group Full time
Key Responsibilities:
  • Manage workflows and daily tasks as a key backup for the Area ITC.
  • Lead negotiations and manage procurement with suppliers.
  • Oversee and maintain IT budget forecasting.
  • Act as a liaison between user and director requests, and the regional business department.
  • Support setup for agent offices and new office creation.
  • Produce and manage quality environmental, business continuity, and sustainability reports.
  • Provide first-line desktop support and manage Identity Access Management (IAM).
  • Administer Salesforce and oversee case management system assignments.
  • Handle e-forms, website updates, and asset management.
  • Manage mobile phone services and oversee office management, including PA support.
  • Monitor hardware performance and implement upgrades.
Requirements:
  • A+ & N+, COMPTIAA+, CCNA certificate.
  • University Degree or Diploma in Information Technology.
  • 5 Years experience.
Competencies:
  • Expertise in networking systems (LAN, WAN) and communication platforms (Jabber, Microsoft Teams, Zoom).
  • Strong analytical abilities with a highly independent and proactive approach to problem-solving.
  • Capable of conveying complex concepts in a clear and comprehensible manner.
  • In-depth knowledge of user application systems and advanced proficiency in Microsoft programs.
  • Collaborative team player with a flexible and cooperative mindset.
  • Excellent communication skills, both verbal and written.
Estimated Salary: $60,000 - $80,000 per year

  • Durban, KwaZulu-Natal, South Africa IOCO Full time

    **Job Title:** Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at IOCO. As a Technical Support Specialist, you will play a crucial role in providing exceptional support to our business users, ensuring that our software runs smoothly and efficiently.Main Responsibilities:Resolve Incidents: Investigate...


  • Durban, KwaZulu-Natal, South Africa IOCO Full time

    We are seeking an experienced Field Support Engineer to join our team in Durban, providing on-site technical support and assistance to clients. The ideal candidate will have minimum 3-5 years desktop support experience, server and network support experience (advantage), and relevant certifications like ITIL Foundation and international MCSE. A valid driver's...


  • Durban, KwaZulu-Natal, South Africa Dynexity Full time

    Job SummaryWe are seeking an experienced Technical Support Specialist to join our team at Dynexity. As a key member of our technical support group, you will be responsible for providing top-notch technical assistance and support to our clients.In this role, you will be the primary point of contact for clients experiencing issues with our network...


  • Durban, KwaZulu-Natal, South Africa IOCO Full time

    Job Overview: We are looking for a highly skilled Technical Support Engineer to join our team at iOCO Infrastructure Services. In this role, you will provide expert technical support and assistance to clients or customers on-site.Your responsibilities will include:Assisting in 1st/2nd line technical supportManaging calls and updating them with meaningful...


  • Durban, KwaZulu-Natal, South Africa Signa Opportunity Full time

    Job Title: Technical Support SpecialistAbout the Company: Signa Opportunity is a dynamic organization seeking to enhance IT operations and develop innovative solutions.Job Description:The Technical Support Specialist will assist the IT team in providing technical support, developing system solutions, and contributing to software development projects. This...


  • Durban, KwaZulu-Natal, South Africa IT Naledi Solutions Full time

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at IT Naledi Solutions. As an IT Field Technician, you will be responsible for providing technical support to customers, resolving hardware and software issues, and ensuring that all service calls are completed efficiently and effectively.


  • Durban, KwaZulu-Natal, South Africa Neptune Full time

    We are seeking a highly motivated Technical Support Trainee to join Neptune's End User Support team. As a trainee, you will be part of our comprehensive practical training program in all areas of Personal Computer support service.Under the supervision of senior staff members, you will provide Personal Computer support services including troubleshooting,...


  • Durban, KwaZulu-Natal, South Africa Neptune Full time

    About NeptuneNeptune is a technology-driven organization dedicated to delivering exceptional support services. As a Trainee IT Support Officer, you will play a vital role in ensuring our clients receive the highest level of technical assistance.Job SummaryWe are seeking an highly motivated and detail-oriented individual to join our team as a Technical...


  • Durban, KwaZulu-Natal, South Africa Spinnaker Software Full time

    Technical Requirements:We are seeking a skilled Computer Systems Technician to provide second-line specialist support and assistance to computer users by answering questions, resolving technical problems, and maintaining customer network, software, and computer equipment related to our ARCH Products. You will require a can-do attitude, a willingness to...


  • Durban, KwaZulu-Natal, South Africa Armstrong Appointments Full time

    Job Title: Service Technician">About the Role:We are seeking a skilled Service Technician to join our team at Armstrong Appointments. As a Service Technician, you will be responsible for delivering exceptional technical support and service to our clients in the manufacturing industry.Key Responsibilities:- Ensure seamless repairs and preventative maintenance...


  • Durban, KwaZulu-Natal, South Africa Placement Point Full time

    Placement Point, a well-established company based in Durban, is seeking a skilled Technical Support Specialist to join their team. This exciting opportunity will see you providing expert technical support and assistance to ensure the smooth operation of computer systems, networks, and peripherals.About the RoleThis role involves working closely with...


  • Durban, KwaZulu-Natal, South Africa Dynexity Full time

    At Dynexity, we're seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support department, you will be responsible for providing top-notch technical assistance to our clients. This is an exciting opportunity to work with cutting-edge technology and help shape the future of our company.About the Role:We are looking...


  • Durban, KwaZulu-Natal, South Africa Ignition Group Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our IT Operations team at Ignition Group.As a key member of our team, you will be responsible for providing exceptional technical support to our customers, ensuring their issues are resolved promptly and efficiently.The successful candidate will have a strong background in...


  • Durban, KwaZulu-Natal, South Africa Growthpoint Properties Full time

    Job Title: 2025 Facilities Management GraduateCompany Overview:Growthpoint Properties, a leading property management company, is seeking a talented Facilities Management Graduate to join its team in KwaZulu-Natal.Salary:Ranging from R200,000 to R300,000 per annum, depending on experience and qualifications.Job Description:The successful candidate will be...


  • Durban, KwaZulu-Natal, South Africa eThekwini Municipality Full time

    We are seeking a skilled Technical IT Support Specialist to join our team at eThekwini Municipality.Job DescriptionThis role involves providing technical support for PC hardware and software, maintaining the desktop environment, and performing administrative functions under supervision.Maintain the desktop environment to ensure optimal performance.Provide...


  • Durban, KwaZulu-Natal, South Africa Armstrong Appointments Full time

    Job Description:">">A career opportunity has arisen for a skilled Technical Support Specialist to join our team at Armstrong Appointments.">We are seeking an experienced professional who can provide efficient and effective technical support to all banking staff and customers by resolving IT-related issues, ensuring smooth operations and minimizing...


  • Durban, KwaZulu-Natal, South Africa Core Group Full time

    Job Title: Technical Support SpecialistWe are seeking an experienced Technical Support Specialist to join our team at the iStore Pavillion in Durban. As a key member of our support team, you will be responsible for providing exceptional customer service and technical assistance to clients with their iOS devices.About the RoleThis is a full-time position that...

  • Financial Analyst

    6 days ago


    Durban, KwaZulu-Natal, South Africa Group Technical Security Management Full time

    Company OverviewWe are Group Technical Security Management, a leading organization in the field of security management. Our team is dedicated to providing top-notch services and solutions to our clients.


  • Durban, KwaZulu-Natal, South Africa Express Employment Professionals (Durban South) Full time

    Job DescriptionExpress Employment Professionals (Durban South) is seeking a Technical Development Manager to join our team. As a key member of our operations, you will be responsible for developing and implementing technical standards, providing technical training to staff, and driving plant improvements to reduce costs and improve operations. You will work...

  • Financial Analyst

    4 weeks ago


    Durban, KwaZulu-Natal, South Africa Group Technical Security Management Full time

    We are seeking a highly skilled Financial Analyst to join Group Technical Security Management.Job SummaryThe successful candidate will be responsible for invoicing, project costings, supplier reconciliations, cashbook processing, and assisting with monthly management accounts.Key Responsibilities:Invoicing and project costings: Prepare accurate and timely...