Technical Support Engineer
3 weeks ago
Your responsibilities will include:
- Assisting in 1st/2nd line technical support
- Managing calls and updating them with meaningful comments
- Working on Service Level Agreement (SLA) tickets
- Deploying software
- Providing remote incident resolution
Key Qualifications:
- International MCSE qualification or equivalent
- A+ / N+ entry-level IT qualifications
- Good communication skills, verbal and written
Benefits: A competitive salary package, including an estimated annual salary of R400,000 - R600,000, depending on experience and qualifications. This position is based in Durban and requires a driver's license and own car for traveling.
iOCO Infrastructure Services is a leading provider of IT infrastructure solutions, committed to delivering outstanding client experiences through innovative and sustainable solutions. Our team is passionate about helping clients conquer business challenges and achieve their goals.
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