Technical Support Specialist for iOS Devices in Durban
1 week ago
We are seeking an experienced Technical Support Specialist to join our team at the iStore Pavillion in Durban. As a key member of our support team, you will be responsible for providing exceptional customer service and technical assistance to clients with their iOS devices.
About the Role- This is a full-time position that requires strong problem-solving skills and the ability to work in a fast-paced environment.
The successful candidate will have:
- A minimum qualification of Matric and IT certification (A+/N+).
- Proven experience in Helpdesk/1st Line Support.
Key Responsibilities:
- Providing technical support and resolving issues related to iOS devices.
- Responding to customer inquiries and resolving complaints in a timely and professional manner.
- Working collaboratively with other team members to achieve business objectives.
We offer a competitive salary package, including:
- An estimated annual salary of R250,000 - R350,000, depending on experience.
About Us
Core Group is a leading provider of technology solutions and services. We pride ourselves on delivering exceptional customer experiences and building long-term relationships with our clients.
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