Technical Support Specialist for iOS Devices in Durban

1 week ago


Durban, KwaZulu-Natal, South Africa Core Group Full time
Job Title: Technical Support Specialist

We are seeking an experienced Technical Support Specialist to join our team at the iStore Pavillion in Durban. As a key member of our support team, you will be responsible for providing exceptional customer service and technical assistance to clients with their iOS devices.

About the Role
  • This is a full-time position that requires strong problem-solving skills and the ability to work in a fast-paced environment.

The successful candidate will have:

  • A minimum qualification of Matric and IT certification (A+/N+).
  • Proven experience in Helpdesk/1st Line Support.

Key Responsibilities:

  • Providing technical support and resolving issues related to iOS devices.
  • Responding to customer inquiries and resolving complaints in a timely and professional manner.
  • Working collaboratively with other team members to achieve business objectives.

We offer a competitive salary package, including:

  • An estimated annual salary of R250,000 - R350,000, depending on experience.

About Us

Core Group is a leading provider of technology solutions and services. We pride ourselves on delivering exceptional customer experiences and building long-term relationships with our clients.



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