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Technical Support Trainee

1 month ago

Durban, KwaZulu-Natal, South Africa Neptune Full time

We are seeking a highly motivated Technical Support Trainee to join Neptune's End User Support team. As a trainee, you will be part of our comprehensive practical training program in all areas of Personal Computer support service.

Under the supervision of senior staff members, you will provide Personal Computer support services including troubleshooting, repairs, hardware and software installations, equipment control, and maintenance.

This role reports directly to the SENIOR MANAGER (END USER SUPPORT).

The estimated salary for this position is around $45,000-$55,000 per year, depending on qualifications and experience.

Job DescriptionCompany Overview

Neptune is a dynamic company that provides innovative solutions to its customers. We value our employees and offer opportunities for growth and development.

Job Responsibilities
  • Provide Personal Computer support services to end-users
  • Troubleshoot technical issues and perform repairs
  • Install hardware and software as required
  • Control and maintain computer equipment
Required Skills and Qualifications

To be successful in this role, you should have:

  • A strong understanding of computer systems and technology
  • Excellent problem-solving and communication skills
  • A willingness to learn and take direction
Benefits

We offer a competitive salary and benefits package, including:

  • Ongoing training and development opportunities
  • Access to the latest technology and tools
  • A supportive and collaborative work environment