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Technical Support Specialist

1 month ago

Durban, KwaZulu-Natal, South Africa Placement Point Full time

Placement Point, a well-established company based in Durban, is seeking a skilled Technical Support Specialist to join their team. This exciting opportunity will see you providing expert technical support and assistance to ensure the smooth operation of computer systems, networks, and peripherals.

About the Role

This role involves working closely with end-users to troubleshoot and resolve hardware and software issues. You will be responsible for installing and configuring software and hardware, as well as setting up and preparing equipment for distribution to users. Additionally, you will provide remote user support and ensure that all network protocols, TCP/IP, and security measures are in place.

Requirements

To succeed in this role, you will require:

  • A matric (Grade 12) qualification
  • A minimum of 2 years' experience in a related field
  • A college or university diploma in computer science or a related technical field
  • Mastery of operating systems such as Windows and macOS
  • Proficiency in MS Office, including Outlook and Excel

The ideal candidate will possess excellent problem-solving and communication skills, as well as strong analytical and multitasking abilities. A background in network cabling installation is highly desirable.

Compensation

We offer a competitive salary of R250,000 per annum, commensurate with your experience and qualifications. This salary reflects the market rate for a Technical Support Specialist in Durban.