Front Desk Coordinator

7 days ago


Durban, KwaZulu-Natal, South Africa Maneshez solutions services Full time
Receptionist Job Description

We are seeking a highly skilled and organized Receptionist to join our team at Maneshez Solutions Services. As a key member of our administrative team, you will be responsible for providing exceptional customer service and ensuring a smooth and efficient experience for our clients and visitors.

Key Responsibilities:

  • Greeting and Welcoming: Greet clients and visitors with a positive and professional attitude, ensuring a warm and welcoming environment.
  • Direction and Navigation: Assist clients in finding their way around the office, providing clear and concise directions as needed.
  • Communication and Announcement: Announce clients as necessary, using a professional and courteous tone.
  • Security and Access: Help maintain workplace security by issuing, checking, and collecting badges as necessary, and maintaining visitor logs.
  • Administrative Support: Assist with a variety of administrative tasks, including copying, faxing, taking notes, and making travel plans.
  • Meeting and Training Rooms: Prepare meeting and training rooms, ensuring they are set up and ready for use.
  • Phone and Communication: Answer phones in a professional manner, routing calls as necessary, and assisting colleagues with administrative tasks.
  • Team Support: Assist colleagues with administrative tasks, providing support and guidance as needed.
  • Ad-Hoc Tasks: Perform ad-hoc administrative duties, as required by the team.
  • Mail and Distribution: Sort and distribute mail, ensuring timely and efficient delivery.
  • Team Development: Provide guidance and support to junior administrative team members, helping them to develop their skills and knowledge.
  • Customer Service: Provide exceptional customer service, ensuring that clients and visitors receive a high level of service and support.
  • Scheduling: Schedule appointments and meetings, ensuring that they are set up and confirmed in a timely manner.

Requirements:

  • Excellent Communication Skills: Possess excellent written and verbal communication skills, with the ability to communicate effectively with clients and colleagues.
  • Administrative Experience: Have prior experience as a receptionist or in a similar administrative role, with a strong understanding of administrative procedures and protocols.
  • Technical Skills: Be proficient in Microsoft Office applications, including Word and Excel, with the ability to learn new software and systems quickly.

What We Offer:

  • Competitive Salary: A competitive salary and benefits package, reflecting your skills and experience.
  • Opportunities for Growth: Opportunities for growth and development, with a focus on helping you to achieve your career goals.
  • Collaborative Team: A collaborative and supportive team environment, with a focus on teamwork and mutual respect.


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