Duty Manager
7 months ago
Kendrick Recruitment is searching for an experienced Duty Manager for a reputable 4* Hotel based on the shorefront of Durban.
**Responsibilities**:
- ** Guest Services Management**: Oversee the day-to-day operations of the hotel to ensure exceptional guest satisfaction. Manage front desk operations, concierge services, and guest relations activities, maintaining high service standards at all times.
- ** Staff Supervision**: Supervise and support front office staff, including receptionists, concierge team, and porters. Provide guidance, training, and performance feedback to ensure efficient and professional service delivery.
- ** Shift Management**: Coordinate staff schedules and assignments to ensure adequate coverage during all shifts. Monitor staff performance and attendance, addressing any issues or concerns promptly and appropriately.
- ** Guest Relations**: Act as a primary point of contact for guest inquiries, complaints, and special requests. Resolve issues and concerns in a timely and courteous manner, demonstrating a commitment to exceeding guest expectations.
- ** Emergency Response**: Serve as the primary contact for emergencies and security incidents during shifts. Implement hotel emergency procedures and protocols to ensure the safety and well-being of guests and staff.
- ** Financial Management**: Assist in the preparation and monitoring of departmental budgets and expenses. Monitor revenue-generating opportunities and cost-saving measures to optimize financial performance.
- ** Operational Support**: Provide support to various hotel departments as needed, including housekeeping, maintenance, and food and beverage services. Coordinate with department heads to address operational challenges and ensure smooth workflows.
- ** Quality Assurance**: Conduct regular inspections of guest rooms, public areas, and facilities to ensure cleanliness, safety, and compliance with brand standards. Address any maintenance issues or deficiencies promptly and effectively.
- ** Training and Development**: Develop and implement training programs for front office staff to enhance their skills and knowledge. Foster a culture of continuous learning and professional development within the team.
- ** Reporting**: Prepare and distribute shift reports detailing operational activities, guest incidents, and noteworthy events. Provide recommendations for improvement and follow-up on action items as needed.
**Requirements**:
- Previous experience in hotel management or front office operations, with at least 2-3 years in a supervisory or managerial role.
- Bachelor’s degree or diploma in Hospitality Management or related field preferred.
- Excellent leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.
- Strong problem-solving and decision-making abilities, with a proactive approach to resolving issues.
- Proficiency in hotel management software (e.g., Opera experience essential) and Microsoft Office suite.
- Able to perform Night Audit Functions.
- Knowledge of emergency response procedures and security protocols.
- Flexibility to work extended hours, weekends, and holidays as needed.
- Commitment to delivering exceptional customer service and maintaining high service standards.
**Benefits**:
- Competitive salary and benefits package.
- Opportunities for career advancement and professional development.
- Supportive work environment with a focus on teamwork and collaboration.
- Contribution to a reputable and well-established hotel brand in the hospitality industry.
**Application Instructions**:
-
Duty Manager
7 months ago
Durban, South Africa Dynamic Outlook Full time2x Duty manager required for well known Durban Hotel, Minimum 3 years experience as a duty manager required. Opera experience a must! **Salary**: R10 000,00 - R14 000,00 per month Application Question(s): - Do you have Opera system experience **Experience**: - Duty Manager: 3 years (required)
-
Duty Manager
7 months ago
Durban, South Africa Fidelity Services Group Full timeDuty Manager Durban A vacancy exists for a Duty Manager stationed at a large mall based in Westville. The position will report to the Site Manager. The main purpose of the position is to ensure that all site specific security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times. Key Performance...
-
Duty Manager/supervisor
7 months ago
Durban, South Africa Uniciti Management Pty td Full timeWe will require the following staff , 1. Hotel Front office Reception - salary - 6k-7k 2. Reservations - 7k-8k 3. Duty Manager - 7k-8.5k **Job Types**: Full-time, Permanent Pay: R7 000,00 - R8 500,00 per month
-
Hotel Duty Manager
1 day ago
Durban, South Africa SRG Recruitment Full timeOverview (Area): Durban (Salary): R10K per month (Ref: AG) Our client requires a suitably qualified and experienced Duty Manager to join their team. Must have a minimum of 2 years relevant experience as a duty manager and direct experience with Opera.
-
Duty Manager
3 days ago
Durban, South Africa Fidelity Services Group Full time**DUTY MANAGER** The main purpose of the position is to ensure that all site specific security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times **Minimum Requirements...** - Matric certificate with Grade A Psira registration and accreditation - A minimum of 3 years’ experience in Security...
-
Duties Manager, Ballito
2 weeks ago
Durban, KwaZulu-Natal, South Africa The Recruitment Council Full timeJob Overview:We are seeking an experienced Duties Manager to oversee and optimize the operations of 12 branches across KwaZulu-Natal (KZN) and the Eastern Cape. This role offers an exciting opportunity to contribute to the growth of a rapidly expanding business with a generous profit-sharing incentive.Key Responsibilities:Oversee the day-to-day operations of...
-
Hotel Duty Manager
7 months ago
Durban, South Africa Marriott International, Inc Full time**Job Number** 24100695 **Job Category** Rooms & Guest Services Operations **Location** Protea Hotel Durban Umhlanga, Protea Mall, Corner Lighthouse and Chartwell Drive, Durban, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Promote staff engagement and team...
-
Duty Manager
5 months ago
Durban, South Africa HotelJobs.co.za Full timeExciting Opportunity: Duty Manager for a Premier 4_ Hotel in Durban!_* **Position**: Duty Manager **Location**: 4* Hotel, Durban Are you a seasoned hospitality professional ready to lead and inspire a dynamic team? We’re seeking a dedicated Duty Manager to oversee operations at a prestigious 4-star hotel in Durban. If you have a passion for excellence...
-
Duty Manager
7 months ago
Durban, South Africa HotelJobs.co.za Full timeUnlock Your Career Potential in Hospitality! Kendrick Recruitment is delighted to present an exciting opportunity for a dedicated and dynamic professional to join a thriving 4* Hotel in the heart of Durban. We are currently seeking a passionate individual for the role of Duty Manager. Why This Company? - Join a renowned 4* Hotel, where dedication meets...
-
Duty Manager
7 months ago
Durban, South Africa HotelJobs.co.za Full timeKendrick Recruitment is searching for a dedicated and experienced Duty Manager to join our dynamic team. The Duty Manager will primarily oversee the Front Desk operations, ensuring the smooth and efficient running of our hotel during. This key position plays a vital role in maintaining high standards of guest service and hotel security while supporting the...
-
Section Supervisor
1 week ago
Durban, South Africa SRG Recruitment Full timeOverview (Area:) Durban (Salary:) Market Related (Ref :AG) Our client seeks to appoint a suitably qualified and experienced Section Supervisor with heavy-duty plant/industrial experience. Must have Grade 12 with a National Diploma in Management, Operations or 3 years Technical related qualification, computer literate (MS Office) and at least 5-year...
-
Duty Supervisor
2 months ago
Durban, South Africa Bayside Hotel Group Full timeOversee daily operations of the hotel, including front desk activities, room assignments, and guest services to ensure guests satisfaction. - Manage and schedule staff across various departments such as housekeeping. - Implement and enforce hotel policies and procedures to maintain operational standards and compliance with regulatory requirements. - Handle...
-
Dairy Production Supervisor Position
2 weeks ago
Durban, KwaZulu-Natal, South Africa Farm Manager SA Full timeWe are seeking a highly skilled Dairy Production Supervisor to join our team at Farm Manager SA. As the ideal candidate, you will be responsible for overseeing the production process from raw milk to finished product while maintaining the highest quality standards.Key ResponsibilitiesManage and maintain systems to ensure efficient dairy productionDevelop and...
-
Heavy Duty Sales Professional
4 weeks ago
Durban, KwaZulu-Natal, South Africa The Legends Agency Full timeTruck Sales Executive Job OpportunityWe are seeking an experienced Heavy Duty Sales Professional to join our team at The Legends Agency.The successful candidate will be responsible for selling heavy motor vehicles, managing sales targets and developing new business opportunities.About the Role:Promote and sell heavy motor vehicles to meet monthly targets and...
-
Counter Sales
5 months ago
Durban, South Africa Cordoba Motors Full time**Automotive Parts Counter** A vibrant, energetic individual is needed to join our team, must be able to perform each essential duty satisfactorily. The requirements listed below are as follows: - Assists all customers in selecting required parts in a friendly, professional and efficient manner. - Answers phone calls, providing price quotes and other...
-
Import Manager DBN
4 weeks ago
Durban, South Africa Jobted ZA C2 Full timeMy client from a Freight Forwarding Company is seeking an Import Manager for Seafreight This will be overseeing A-Z of Sea Imports but the Manager will also be involved in: System Responsibilities for an Import Manager: Facilitate and comprehend data exchange between internal systems and partner companies. Ensure proper maintenance of user rights and access...
-
Import Manager DBN
4 weeks ago
Durban, South Africa Tiger Recruitment Full timeMy client from a Freight Forwarding Company is seeking an Import Manager for Seafreight This will be overseeing A-Z of Sea Imports but the Manager will also be involved in:System Responsibilities for an Import Manager: Facilitate and comprehend data exchange between internal systems and partner companies.Ensure proper maintenance of user rights and access...
-
Import Manager DBN
4 weeks ago
Durban, South Africa Tiger Recruitment Full timeMy client from a Freight Forwarding Company is seeking an Import Manager for Seafreight This will be overseeing A-Z of Sea Imports but the Manager will also be involved in:System Responsibilities for an Import Manager:Facilitate and comprehend data exchange between internal systems and partner companies.Ensure proper maintenance of user rights and access...
-
Financial Manager
14 hours ago
Durban, South Africa Jobted ZA C2 Full timeWe are seeking a dedicated and experienced Financial Manager to join our team. This role reports to the CEO, sits on EXCO and requires a professional with expertise in finance. The core duties and responsibilities include overseeing financial reports, budgets, and audits, as well as analyzing financial data and guiding senior management on financial...
-
Snr Contracts Manager
5 days ago
Durban, South Africa NIMA Recruitment Full time**Requirements**: - Must have relevant qualifications - Must have Pr Registration with ECSA or SACPCMP - Must have solid experience on roads and bridge projects - Preferably live in KZN or be willing to relocate there - Must have a stable CV and track record with contactable references **Duties** - Contract co-ordination and supervision - Including...