Assistant Front Office Manager
5 months ago
Assist the Front Office Manager in overseeing all aspects of the front desk operations, including guest check-in and check-out, reservations, and concierge services
Train and develop front desk staff, providing guidance and coaching to ensure exceptional service and guest satisfaction
Ensure smooth and efficient operations, addressing any guest concerns or issues promptly and satisfactorily
Assist in managing room inventory, rates, and availability to maximize revenue and occupancy
Collaborate with other departments to ensure seamless communication and coordination
Monitor and evaluate guest feedback, taking proactive measures to improve service quality and guest experiences
Assist in implementing and enforcing hotel policies and procedures
Provide support to the Front Office Manager in various administrative tasks as required
Previous experience as an Assistant Front Office Manager or in a similar role within a luxury hotel or resort
Strong leadership and managerial skills, with the ability to motivate and inspire a team
Excellent communication and interpersonal skills, with the ability to build rapport with guests and team members
Proven ability to handle guest complaints and resolve issues promptly and satisfactorily
Strong organizational and multitasking abilities, with a keen eye for detail
Familiarity with hotel reservation systems and front office software is preferred
Bachelor's degree in Hospitality Management or a related field is advantageous
Between 3 - 5 Years
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Front Office Manager
3 months ago
Durban, South Africa HotelJobs.co.za Full time(Applicants must be based in Durban to attend face to face interviews)._ **Duties and Responsibilities** - Managing the daily operations of the front office, including guest check-ins and check-outs - Leading and training the front office team to maintain high service standards - Ensuring accurate and timely processing of guest reservations and payments -...
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Front Office Manager Umhlanga
5 months ago
Durban, South Africa Marriott International, Inc Full time**Job Number** 23137467 **Job Category** Rooms & Guest Services Operations **Location** Protea Hotel Durban Umhlanga, Protea Mall Corner Lighthouse and Chartwell Drive, Durban, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office...
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Front Office Manager
5 months ago
Durban, South Africa Immploy Recruitment Full timeFront Desk Operations Team Leadership Guest Satisfaction Financial Management Reservation Management Compliance and Security Reporting and Analysis Collaboration and Communication Bachelor’s degree in Hospitality Management, Business Administration, or a related field. Minimum of 5 years of experience in front office operations within the...
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Front Office Manager
6 months ago
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Front Office Supervisor
3 months ago
Durban, South Africa Hilton Full timeFront Office Supervisor A Front Office Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Office Supervisor within Hilton Garden Inn Umhlanga Arch, you will oversee the front office activities...
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Front Office Supervisor
6 days ago
Durban, South Africa Hilton Full timeFront Office Supervisor A Front Office Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Office Supervisor within Hilton Garden Inn Umhlanga Arch, you will oversee the front office activities...
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Front Office Manager
5 months ago
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Front Office Team Lead
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Front Office Manager
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Front Office Manager
3 months ago
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Front Office Guest Service Agent
7 months ago
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Front Office Guest Service Agent
5 months ago
Durban, South Africa Hilton Full timeFront Office Guest Service Agent A Front Office Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Front Office Guest Service Agent, you will serve on the Front Office Team, to provide services for...
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Front Office Guest Service Agent
2 months ago
Durban, South Africa Hilton Full timeFront Office Guest Service Agent A Front Office Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Front Office Guest Service Agent within Hilton Garden Inn Umhlanga Arch, you will serve on the Front...
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Front Office Manager
5 months ago
Durban, South Africa Hospitality Jobs Africa Full timeManage and supervise the daily operations of the front desk, including check-in/check-out procedures, reservations, guest services, and concierge services. Train, mentor, and inspire front office staff to deliver unparalleled customer service and adhere to the hotel's exquisite policies and procedures. Maintain meticulous records of room availability,...
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Front Office Guest Service Agent
5 months ago
Durban, South Africa Hilton Full timeA Front Office Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Front Office Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall...
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Front Desk Assistant
2 weeks ago
Durban, KwaZulu-Natal, South Africa PL GiftGivers Full timeJob DescriptionAs a key member of our team at PL GiftGivers, we are seeking a highly organized and communicative Front Desk Assistant to provide exceptional support to our clients. Key responsibilities include coordinating travel arrangements, processing service quotes, and ensuring resolution to first-time queries. The ideal candidate will have excellent...
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Reservationist / Front Office Manager
5 months ago
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Front Desk Staff
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Front Desk Receptionist
5 months ago
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Front of House Manager
6 months ago
Durban, South Africa Tsebo Group Full time**About Us**: We are currently looking for a Front Of House Manager to manage the Front Of House department ,Front of House Staff, Clients and Patients' relations and improve customers service. As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients **reduced costs, risk and complexities** together with...