Assistant Front Office Manager
2 weeks ago
Assist the Front Office Manager in overseeing all aspects of the front desk operations, including guest check-in and check-out, reservations, and concierge services
Train and develop front desk staff, providing guidance and coaching to ensure exceptional service and guest satisfaction
Ensure smooth and efficient operations, addressing any guest concerns or issues promptly and satisfactorily
Assist in managing room inventory, rates, and availability to maximize revenue and occupancy
Collaborate with other departments to ensure seamless communication and coordination
Monitor and evaluate guest feedback, taking proactive measures to improve service quality and guest experiences
Assist in implementing and enforcing hotel policies and procedures
Provide support to the Front Office Manager in various administrative tasks as required
Previous experience as an Assistant Front Office Manager or in a similar role within a luxury hotel or resort
Strong leadership and managerial skills, with the ability to motivate and inspire a team
Excellent communication and interpersonal skills, with the ability to build rapport with guests and team members
Proven ability to handle guest complaints and resolve issues promptly and satisfactorily
Strong organizational and multitasking abilities, with a keen eye for detail
Familiarity with hotel reservation systems and front office software is preferred
Bachelor's degree in Hospitality Management or a related field is advantageous
Between 3 - 5 Years
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Front Office Assistant
2 weeks ago
Durban, KwaZulu-Natal, South Africa HotelJobs Full timeA luxury lodge committed to providing exceptional guest experiences in a beautiful natural setting, is seeking a Front Office Assistant to ensure seamless guest stays.Responsibilities: Guest Hosting: Welcome and assist guests. Host guests at dinner. Address inquiries and special requests. Ensure guest satisfaction. Reservations Management: Handle...
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Front Office Manager
20 hours ago
Durban, South Africa Hilton Durban Hotel Full timeDescriptionA Front Office Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out.What will I be doing?As Front Office Manager within Hilton Durban, you will oversee the Front Office Team which is the main connection between the Guest,...
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Front Office Manager
2 weeks ago
Durban, KwaZulu-Natal, South Africa Top Talent Recruitment Full timeAs the Front Office Manager, you will have the prestigious opportunity to oversee all facets of the front desk operations at our client's magnificent 4-star hotel in Umhlanga. You will lead a team of dedicated front office staff to ensure unparalleled standards of guest satisfaction, efficiency, and sophistication are consistently upheld.DescriptionManage...
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Front Office Manager Umhlanga
1 week ago
Durban, South Africa Marriott International, Inc Full time**Job Number** 23137467 **Job Category** Rooms & Guest Services Operations **Location** Protea Hotel Durban Umhlanga, Protea Mall Corner Lighthouse and Chartwell Drive, Durban, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office...
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Front Office Manager
2 weeks ago
Durban, KwaZulu-Natal, South Africa HotelJobs Full timeIconic 5* Hotel in Durban North is looking for a Front Office Manager. Guest Services: Ensuring exceptional guest service is provided by the front office team. This involves managing the front desk operations, handling guest inquiries, complaints, and requests, and ensuring all guests have a memorable and positive experience during their stay. Team...
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Front Office Manager
3 weeks ago
Durban, South Africa Immploy Recruitment Full timeFront Desk Operations Team Leadership Guest Satisfaction Financial Management Reservation Management Compliance and Security Reporting and Analysis Collaboration and Communication Bachelor’s degree in Hospitality Management, Business Administration, or a related field. Minimum of 5 years of experience in front office operations within the...
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Front Office Manager
2 weeks ago
Durban, KwaZulu-Natal, South Africa Immploy Recruitment Full timeFront Desk OperationsTeam LeadershipGuest SatisfactionFinancial ManagementReservation ManagementCompliance and SecurityReporting and AnalysisCollaboration and CommunicationBachelor's degree in Hospitality Management, Business Administration, or a related field.Minimum of 5 years of experience in front office operations within the hospitality industry, with...
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Front Office Manager
1 month ago
Durban, South Africa The Right Company Full time**FRONT OFFICE MANAGER - DURBAN - Rnegotiable DOE** Currently recruiting for a highly skilled and dynamic FRONT OFFICE MANAGER for a stunning 5* Hotel in Durban whose key leadership role will be instrumental in overseeing the smooth and efficient operation of the overall department(s), including Switchboard, Concierge, Front Desk, Night Audit, Guest...
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Assistant Front Office Manager Durban North
1 month ago
Durban, KwaZulu-Natal, South Africa Jobking Full timeOur client in the Hotel Industry urgently seeks a seasoned and experienced candidate for the above position. 4/5 star exposure a must and must be in a similar position for 2 yearsMinimum Requirements: A degree or diploma in Hospitality an advantage Experience in a management role in a or 5 star property within the Front Office department Excellent...
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Front Office Receptionist
2 days ago
Durban, South Africa Hilton Durban Hotel Full timeDescriptionA Front Office Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As a Front Office Receptionist within Hilton Durban, you will provide reception services for Guests to contribute to an overall exceptional...
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Front Office Manager
3 weeks ago
Durban, South Africa Binotaiba Hotels Full timeAre you passionate about Hospitality ? The Following positions are available at a 5 star property in Durban. Must have Hotel Experience. - General Manager - Front office Manager - Housekeeping Supervisor - Reception - HR Co Ordinator - IT Manager **Job Types**: Full-time, Temporary Close Preview **Job Types**: Full-time, Temporary **Experience**: -...
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Front Office Manager
1 month ago
Durban, South Africa HotelJobs.co.za Full timeIconic 5* Hotel in Durban North is looking for a Front Office Manager. - Guest Services: Ensuring exceptional guest service is provided by the front office team. This involves managing the front desk operations, handling guest inquiries, complaints, and requests, and ensuring all guests have a memorable and positive experience during their stay. - Team...
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Asstmgr-front Office I sa
1 week ago
Durban, South Africa Marriott International, Inc Full time**Job Number** 23100209 **Job Category** Rooms & Guest Services Operations **Location** Protea Hotel Fire & Ice! Durban Umhlanga Ridge, 14 Palm Boulevard, Durban, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in...
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Front Office Guest Service Agent
2 months ago
Durban, South Africa Hilton Full timeA Front Office Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Front Office Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall...
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Front Office Manager
3 weeks ago
Durban, South Africa Hospitality Jobs Africa Full timeManage and supervise the daily operations of the front desk, including check-in/check-out procedures, reservations, guest services, and concierge services. Train, mentor, and inspire front office staff to deliver unparalleled customer service and adhere to the hotel's exquisite policies and procedures. Maintain meticulous records of room availability,...
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Front Office Guest Service Agent
4 weeks ago
Durban, South Africa Hilton Full timeFront Office Guest Service Agent A Front Office Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Front Office Guest Service Agent, you will serve on the Front Office Team, to provide services for...
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Office Assistant
2 months ago
Durban, South Africa Ciazcon Full timeCurrently we are searching for an Office Assistant for Durban, South Africa. **Responsibilities of this Post**: Answer phones and direct calls. Monitor the use of office equipment and supplies within the office. Coordinate the maintenance and repair of office equipment. Maintain the front desk, pantry, meeting rooms and office are clean and tidy. Assist...
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Front Office Guest Service Agent
4 weeks ago
Durban, South Africa Hilton Full timeA Front Office Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Front Office Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall...
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Office Assistant
2 weeks ago
Durban, KwaZulu-Natal, South Africa Ciazcon Full timeCurrently we are searching for an Office Assistant for Durban, South Africa.Responsibilities of this Post:Answer phones and direct calls.Monitor the use of office equipment and supplies within the office.Coordinate the maintenance and repair of office equipment.Maintain the front desk, pantry, meeting rooms and office are clean and tidy.Assist with...
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Front Office Manager
2 weeks ago
Durban, KwaZulu-Natal, South Africa Immploy Full timeFront Desk OperationsTeam LeadershipGuest SatisfactionFinancial ManagementReservation ManagementCompliance and SecurityReporting and AnalysisCollaboration and Communication