Customer Experience Manager

Objectives• Responsible for all actions related to the customer experience strategy in the store with the aim of offering the best possible experience and service to the customer and to our employees too• Responsible for company projects in relation to customer experience as well as follow up all the customer experience KPIs in other to put actions in...

Are you passionate about enhancing customer experiences and driving engagement? We're looking for a Customer Experience Manager to lead our efforts in optimizing the end-to-end customer journey.Key Responsibilities:Develop and implement customer journey strategies to enhance satisfaction and loyalty.Analyze customer interactions to identify pain points and...

@home is seeking a Customer Experience Manager to join our dynamic retail team.In this role, you'll be responsible for leading the development and implementation of strategies to enhance customer satisfaction, loyalty, and retention.About the RoleYou will play a critical role in creating a customer-centric culture within our stores, ensuring that every guest...

Mukuru is seeking a seasoned professional to spearhead customer retention strategies, leveraging touchpoint journeys and improving efficiencies.This role reports directly to the CRM & Direct Marketing Manager, driving direct marketing campaigns across all channels. Key responsibilities include mapping out campaigns with cross-functional teams, managing the...

Job Title: Customer Experience ManagerWe are seeking an experienced professional to fill the role of Customer Experience Manager at Lead Generation Group.The successful candidate will play a critical role in managing client complaints and issues, ensuring a high level of customer satisfaction.Responsibilities:Manage and resolve escalated client complaints...

About UsAirproductsAfrica is committed to providing exceptional customer service and support in the chemical, petrochemical, oil, and gas industries.We are seeking a highly skilled Customer Service Specialist to join our team at our Cape Town facility.The successful candidate will be responsible for receiving all customer orders for gas and equipment,...

Job Title: Customer Experience ManagerLead Generation Group is seeking an experienced Customer Experience Manager to join our team in Cape Town.This role will play a critical part in managing and resolving client complaints and issues, particularly with clients based in the UK and USA.Key Responsibilities:Manage and resolve escalated client complaints and...

About usAt OneDayOnly Offers (Pty) Ltd., we're dedicated to providing our customers with an unparalleled shopping experience. Our innovative approach to daily deals has made us the go-to destination for savvy shoppers, with over a million potential buyers getting our daily dose every 24 hours.We're a dynamic team of mega-skilled, self-motivated humans who...

Role OverviewWe are looking for a seasoned Senior Product Manager to lead product innovation, strategy, and execution at TravelLab. This role requires developing high-impact product roadmaps, optimising business processes, and collaborating across teams to deliver scalable and customer-centric solutions.Main ResponsibilitiesProduct Roadmap DevelopmentDefine...

We are looking for a Customer Experience Manager to lead and develop a high-performing team of Client Relationship Managers (CRMs). The successful candidate will ensure exceptional service delivery and operational efficiency, while identifying training needs and implementing knowledge assessments.The role involves monitoring CRM interactions to align with...

A key opportunity for a charismatic and customer-focused professional to join NielsenIQ as a Sales and Customer Advocate.This role requires someone who can effectively maintain and strengthen relationships with existing customers, providing excellent customer service and support.The ideal candidate will have a valid Code 8 driver's license and reliable motor...

About the Job DescriptionThe Assistant Store Manager plays a critical role in driving sales growth, managing store operations, and leading a team of retail professionals to deliver exceptional customer experiences. If you have a passion for retail and a desire to succeed in a dynamic and innovative environment, we encourage you to apply for this exciting...

About TravelLab Global ABWe are seeking an experienced leader to oversee our customer operations functions across multiple channels.Responsibilities:Develop and implement a customer-centric strategy aligned with business objectives.Oversee daily operations of customer support teams.Manage team performance and drive continuous improvement initiatives.Ensure...

Job Description:We are seeking a highly motivated and experienced Customer Experience Manager to join our team at ACB Consulting. As a key member of our retail operations, you will be responsible for driving customer experience initiatives across our stores, ensuring that every interaction with our customers is exceptional.Key Responsibilities:Develop and...

At Quicket, we're a dynamic group of individuals who value altruism, curiosity, pioneering, respect, and team spirit. We put our customers' needs first, striving to make experiences accessible and enjoyable for all.We're looking for an experienced leader to spearhead our Customer Success team, ensuring top-notch customer experiences and driving growth in the...

About UsSanlam Investment Group is a leading provider of financial services and investment solutions in Southern Africa. Our purpose is to empower generations to be financially confident, secure, and prosperous.Job SummaryWe are seeking a Client Services Consultant to join our team in the SCI Client Enablement: Retail Services business. This is an exciting...

Job Description:The Customer Experience Strategist role at Mukuru involves developing and implementing customer-centric strategies to enhance the overall experience across all touchpoints. Key responsibilities include designing, implementing, and optimizing the end-to-end customer journey, analyzing customer interactions, and identifying key pain points and...

Job OverviewMukuru is seeking an experienced professional to lead the development and implementation of customer journey mapping strategies across all touchpoints. The ideal candidate will have a strong understanding of customer needs, behavior, and preferences, as well as experience in designing and optimizing end-to-end customer experiences.Key...

Job title : Customer Experience Specialist (Spanish / Italian / Dutch Speaker)Job Location : Western Cape, Cape TownDeadline : April 10, 2025Quick Recommended LinksJobs by Location Job by industries Job summary We are in the market for a Customer Experience Specialist (Spanish / Italian / Dutch Speaker) to join our team. As Customer Experience Specialist...

Job title : Customer Experience Specialist (French Speaker)Job Location : Western Cape, Cape TownDeadline : April 10, 2025Quick Recommended LinksJobs by Location Job by industries Job summaryWe are in the market for a Customer Experience Specialist with professional working proficiency in French to join our team in Cape Town. As Customer Experience...