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Technical Support Specialist

2 weeks ago

Cape Town, Western Cape, South Africa ENGINEERINGUK Full time

Technical Specialist Job Summary

We are seeking a highly skilled Technical Specialist to join our AWS Trust and Safety team. As a key member of our team, you will play a crucial role in maintaining the technical integrity of our cloud infrastructure.

Duties and Responsibilities

The successful candidate will be responsible for:

  1. Developing and implementing technical solutions to mitigate online abuse issues.
  2. Collaborating with cross-functional teams to design and deliver effective technical measures.
  3. Providing technical support and guidance to customers on AWS services and security best practices.
  4. Staying up-to-date with emerging technologies and trends to ensure our technical measures remain effective.

Essential Skills and Qualifications

To be successful in this role, you will need:

  • A minimum of 2 years' experience in a Trust and Safety or similar environment.
  • Strong technical knowledge of computing environments and end-user applications.
  • Ability to work independently and as part of a team.
  • Excellent communication and problem-solving skills.

About Our Company

ENGINEERINGUK is a leading provider of cloud-based solutions. We value diversity, equity, and inclusion, and are committed to creating a workplace where everyone can thrive.