Technical Support Expert

7 days ago


Cape Town, Western Cape, South Africa The Super Staffers Full time

About The Super Staffers

Our company is a specialist in cloud-based solutions for businesses. We help companies transition to cloud infrastructure, offering 24/7 support and consultancy services.

Job Overview:

We're looking for an IT Support Specialist to join our technical support team. The successful candidate will troubleshoot software issues, manage cloud platforms, and deliver top-notch customer service.

Key Responsibilities:

  • Offer remote technical assistance for cloud services and infrastructure.
  • Solve hardware and software problems, including network setup issues.
  • Help clients move to cloud platforms and provide ongoing support.
  • Record issues and offer feedback for product enhancement.

Requirements:

  • 1-2 years of experience in IT support.
  • Proficiency in cloud platforms such as AWS, Google Cloud, or Azure.
  • Strong communication skills and ability to work independently.


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