Customer Service Liaison

4 weeks ago


Durban, KwaZulu-Natal, South Africa beBee Professionals Full time

beBee Professionals is looking for a Customer Service Liaison to manage client relationships and provide excellent customer service. The successful candidate will have a minimum of two years of experience in customer service and/or client relations, with strong problem-solving and organizational skills, as well as the ability to work independently and as part of a team.

Key Responsibilities:
  • Develop and maintain relationships with clients
  • Respond to customer inquiries in a timely and professional manner
  • Identify and resolve customer issues
  • Develop and implement customer service policies and procedures
  • Assist with the development of marketing strategies
  • Maintain accurate records of customer interactions
  • Assist with the development of customer service training materials


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