Client Services Liaison

1 month ago


Durban, KwaZulu-Natal, South Africa MSP Staffing LTD Full time

Job Title: Client Services Representative

Job Summary:

We are seeking a highly motivated and experienced Client Services Representative to join our client in the Freight Industry in Durban. The ideal candidate will have a strong background in logistics, supply chain management, and excellent communication skills.

Key Responsibilities:

  • Provide exceptional client service and support to ensure seamless logistics operations.
  • Develop and maintain strong relationships with clients, identifying and addressing their needs and concerns.
  • Work closely with the logistics team to coordinate and manage transportation, warehousing, and other supply chain activities.
  • Ensure compliance with all relevant regulations and industry standards.
  • Collaborate with internal stakeholders to resolve issues and improve processes.

Requirements:

  • Matric or equivalent senior certification.
  • Relevant tertiary qualification in Logistics, Supply Chain Management, or a related field.
  • Advanced computer literacy, including proficiency in logistics management software.
  • Comprehensive knowledge of all transport modes (Air, Ocean, and Road).
  • Minimum of 5 years experience in Freight Forwarding and Clearing.
  • At least 2 years of experience in client interfacing or customer relationship management.
  • Exceptional interpersonal and communication skills.

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