Client Services Liaison
1 month ago
Job Title: Client Services Representative
Job Summary:
We are seeking a highly motivated and experienced Client Services Representative to join our client in the Freight Industry in Durban. The ideal candidate will have a strong background in logistics, supply chain management, and excellent communication skills.
Key Responsibilities:
- Provide exceptional client service and support to ensure seamless logistics operations.
- Develop and maintain strong relationships with clients, identifying and addressing their needs and concerns.
- Work closely with the logistics team to coordinate and manage transportation, warehousing, and other supply chain activities.
- Ensure compliance with all relevant regulations and industry standards.
- Collaborate with internal stakeholders to resolve issues and improve processes.
Requirements:
- Matric or equivalent senior certification.
- Relevant tertiary qualification in Logistics, Supply Chain Management, or a related field.
- Advanced computer literacy, including proficiency in logistics management software.
- Comprehensive knowledge of all transport modes (Air, Ocean, and Road).
- Minimum of 5 years experience in Freight Forwarding and Clearing.
- At least 2 years of experience in client interfacing or customer relationship management.
- Exceptional interpersonal and communication skills.
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