Client Success Liaison

2 weeks ago


Durban, KwaZulu-Natal, South Africa Sandi Crowther Recruitment Full time

Are you a seasoned professional with a passion for delivering exceptional client experiences? If so, we may have the perfect opportunity for you

  • We're seeking a highly motivated Client Success Liaison to join our team at Sandi Crowther Recruitment.
  • As a Client Success Liaison, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met and exceeded.
  • You will act as a trusted advisor, providing strategic guidance and support to help our clients achieve their business objectives.
  • Key responsibilities will include:
    • Developing and executing customized client engagement plans to drive growth and retention.
    • Leading client onboarding and offboarding processes to ensure seamless transitions.
    • Managing client communications and ensuring timely issue resolution.
    • Identifying opportunities for upselling and cross-selling our services to clients.
  • Requirements for this role include:
    • 2+ years of experience in a client-facing role, preferably in the digital advertising industry.
    • Proven track record of delivering exceptional client experiences and driving business growth.
    • Strong communication and interpersonal skills, with the ability to build rapport with clients at all levels.

We offer a dynamic and supportive work environment, competitive compensation and benefits package, and opportunities for professional growth and development. If you're a motivated and results-driven individual looking for a new challenge, we encourage you to apply for this exciting opportunity



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