Africa Travel Operations Coordinator
4 days ago
We are seeking a highly skilled and experienced Relief Travel Specialist to join our team at Wild Dreams Hospitality. This is an exciting opportunity for a seasoned professional to provide critical support in the smooth operation of our travel operations.
About the Role:The Relief Travel Specialist will be responsible for providing high-quality service to our clients, ensuring seamless travel experiences, and maintaining the highest standards of professionalism. Key areas of focus include:
- Client Service Excellence: Deliver exceptional customer service, responding promptly to queries, and resolving issues efficiently.
- Travel Planning and Execution: Develop and implement personalized travel itineraries, ensuring accuracy and attention to detail.
- Communication and Collaboration: Maintain effective communication with clients, colleagues, and partners, fostering strong relationships and facilitating smooth operations.
- Problem-Solving and Adaptability: Identify and resolve complex issues, adapting to changing circumstances, and ensuring continuity of services.
This role requires a unique blend of technical expertise, interpersonal skills, and business acumen. The successful candidate will have a proven track record of delivering results in a fast-paced environment, prioritizing tasks, and meeting deadlines.
Key Requirements:To succeed as a Relief Travel Specialist, you must possess:
- A minimum of 3-5 years of experience in inbound tour consulting or a related field.
- An in-depth understanding of the travel industry, including channels, systems, and best practices.
- Strong problem-solving skills, with the ability to think critically and adapt to new situations.
- Excellent communication and interpersonal skills, with a passion for delivering exceptional customer service.
- Proficiency in Microsoft Office, Tourplan, and other relevant software applications.
If you are a motivated and organized individual with a passion for delivering outstanding results, we encourage you to apply for this exciting opportunity. We offer a competitive salary, ranging from R200,000 - R300,000 per annum, depending on experience and qualifications.
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