Africa Travel Operations Coordinator

4 days ago


Sandton, South Africa Wild Dreams Hospitality Full time
Wild Dreams Hospitality: Relief Travel Specialist

We are seeking a highly skilled and experienced Relief Travel Specialist to join our team at Wild Dreams Hospitality. This is an exciting opportunity for a seasoned professional to provide critical support in the smooth operation of our travel operations.

About the Role:

The Relief Travel Specialist will be responsible for providing high-quality service to our clients, ensuring seamless travel experiences, and maintaining the highest standards of professionalism. Key areas of focus include:

  • Client Service Excellence: Deliver exceptional customer service, responding promptly to queries, and resolving issues efficiently.
  • Travel Planning and Execution: Develop and implement personalized travel itineraries, ensuring accuracy and attention to detail.
  • Communication and Collaboration: Maintain effective communication with clients, colleagues, and partners, fostering strong relationships and facilitating smooth operations.
  • Problem-Solving and Adaptability: Identify and resolve complex issues, adapting to changing circumstances, and ensuring continuity of services.

This role requires a unique blend of technical expertise, interpersonal skills, and business acumen. The successful candidate will have a proven track record of delivering results in a fast-paced environment, prioritizing tasks, and meeting deadlines.

Key Requirements:

To succeed as a Relief Travel Specialist, you must possess:

  • A minimum of 3-5 years of experience in inbound tour consulting or a related field.
  • An in-depth understanding of the travel industry, including channels, systems, and best practices.
  • Strong problem-solving skills, with the ability to think critically and adapt to new situations.
  • Excellent communication and interpersonal skills, with a passion for delivering exceptional customer service.
  • Proficiency in Microsoft Office, Tourplan, and other relevant software applications.

If you are a motivated and organized individual with a passion for delivering outstanding results, we encourage you to apply for this exciting opportunity. We offer a competitive salary, ranging from R200,000 - R300,000 per annum, depending on experience and qualifications.



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