Operations Travel Specialist

5 months ago


Sandton, South Africa HotelJobs.co.za Full time

Inbound DMC based in Sandton is currently recruiting for an Operations Travel Consultant. This role will involve travel and flexible working hours are required.
- Managing the reservations process including handling of bookings from confirmed to finalising, including invoicing and travel documents
- Ensuring turnaround times are strictly adhered to according to standard operating practices
- Saturday duty on a rotation basis
- Public Holiday duty on a rotation basis
- Backup for colleagues when they are away from the office
- Expanding product knowledge through attending training sessions
- Upholding the the group values

**Requirements**:

- Must have at least 3 or more years tour operating experience
- Tourplan experience is an advantage
- Wetu experience is an advantage

Knowledge Required:

- A good knowledge on any of the destinations that the group promote within South, Southern and East Africa
- An in-depth geographical, logístical and product knowledge of two of the following regions: South, Southern and East Africa
- Good understanding of delivering excellent service to Travel Planner/guests
- An in-depth knowledge of Tourplan or a similar booking system
- A willingness and aptitude to learn
- Good organisational ability
- Lateral thinking ability
- Initiative



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