Service Excellence Specialist

At HR Studio Ltd, we are seeking a skilled Operational Excellence Specialist to join our team. In this role, you will be responsible for onboarding, offboarding, software configuration, training, and troubleshooting for new clients, while ensuring timely, factual, and quality tracking, analysis, reporting, and communication throughout the implementation...

We are constantly growing our business and always looking for new ways to move forward – we explore, learn and look for new ways of doing things. As a Customer Service Lead - Business Excellence Specialist in South Africa, you will be part of the South Africa Finance and Business Support Team and report to the Head of Finance and Business Support.Key...

**Job Description Summary**: This role is part of the management of the Africa commercial operations and distributor excellence team that supports order management via BDs European Distribution Centers while working in collaboration with regulatory, quality, technical service departments as well as all BUs. This role is responsible for processing quotations...

About the Role:We are looking for a seasoned professional to fill the position of Head of Service Delivery Excellence. The ideal candidate will have extensive experience in driving and executing customer service initiatives and possess strong analytical and decision-making skills.Responsibilities Include:Define and implement regional customer service...

Job Title: Support Services SpecialistTalentCru is seeking a skilled and experienced Support Services Specialist to join our team. In this role, you will be responsible for providing administrative support, maintaining databases, and coordinating events.About the RoleThe successful candidate will work closely with the team to prepare agendas, take minutes,...

About the JobWe are seeking a skilled and professional Customer Service Liaison Specialist to join our team at Neptune. As a key member of our PPS Operations team, you will be responsible for delivering exceptional customer service to our members and associated parties.Job DescriptionAs a Customer Service Liaison Specialist, your primary responsibility will...

Job SummaryWe are seeking an experienced Key Account Manager to lead our service operations, ensuring excellence in response and follow-up to breakdowns within company KPIs. The successful candidate will develop a skilled technical team that maintains contract machines safely and cost-effectively, ensuring machine availability.Main ResponsibilitiesVisit...

We are seeking a highly skilled Service Desk Specialist to join our team. As a key member of our operations department, you will be responsible for managing and coordinating communication within our service or support environment.Key Responsibilities:Ticket ManagementAdministrationReportingQuality ControlSLA ManagementDirect User CommunicationAbout You:1-2...

About the Role: iSON Xperiences seeks a Field Service Process Specialist to optimize our service delivery. The ideal candidate will have a strong background in field service operations, quality assurance, and process improvement.Key Responsibilities:Evaluate and refine existing field service processes for enhanced efficiency.Develop and implement quality...

Job Description:We are seeking an experienced IT Service Delivery Specialist to join our team at TalentCru. In this role, you will provide 1st and 2nd level technical support to customers via the IT Service Help Desk, including audio visual requirements. You will also be responsible for installing and configuring computer hardware, software, systems,...

At Christo & Associates, we are looking for an experienced Senior Financial Service Specialist to join our team. This role is ideal for individuals with a strong background in insurance sales and existing client servicing experience. If you have what it takes to excel in this position, please read on.About the RoleWe are seeking an enthusiastic professional...

Job Title: Customer Service Specialist - SandtonAbout SNWB: As a leading retail company, SNWB is committed to delivering exceptional customer experiences in a dynamic and fast-paced environment.Compensation Package: R30,000 - R40,000 per annum (dependent on experience)Job Description:We are seeking a highly motivated and detail-oriented Front Desk...

Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary The...

Job DescriptionWe are seeking a Senior Field Service Specialist to join our team at iSON Xperiences. In this role, you will be responsible for providing on-site training for administrators within our accredited partners.You will also align processes with our Global Service Parts Network (GSPN) and ensure that warranty billing and error clearing are executed...

We are committed to fostering a diverse and inclusive work environment. We strive to attract and retain top talent by offering competitive compensation and opportunities for growth. About the Role The IT Operations Excellence Lead will be responsible for ensuring the seamless delivery of IT services in Private Banking. This involves overseeing end-to-end...

Location: Sandton, JohannesburgJob Description:This role is responsible for providing technical support to customers across various mediums, ensuring timely resolution of their queries and issues.We are looking for a highly skilled Customer Service Specialist to join our team. As a key member of our customer service team, you will be responsible for...

The Consumer Services Specialist is responsible for ensuring completeness and accuracy of the operational aspects of the consumer journey which includes: enrolments of consumers, sales orders process, answering queries on products and/or services and providing exceptional consumer service. The ideal candidate will be a professional individual who learns...

What You'll Do:As a Group Marketing Manager, you will oversee the development and implementation of marketing strategies that drive business growth and brand excellence. You will work closely with senior management to ensure alignment with company objectives and goals.Responsibilities:Develop and execute strategic marketing plans to achieve business...

Job DescriptionWe are seeking a Technical Support Specialist to provide on-site support for various systems, equipment, or software, ensuring that clients' technology operates smoothly and efficiently.The successful candidate will be responsible for:Providing technical assistance and support to clients via on-site visitsRepairing, troubleshooting, and...

Job Title: Quality Assurance Specialist - Service Delivery ExpertAbout Us: At Callforce Direct, we strive to deliver exceptional customer service experiences. We are seeking a skilled Quality Assurance Specialist to join our team.Salary: $65,000 - $85,000 per year, depending on experience.Job Description:Key ResponsibilitiesMonitor Customer Interactions:...