Call Centre Management Executive

About UsThe Legends Agency is a leading provider of customer service solutions, and we are seeking a highly skilled and experienced CSC Manager to join our team. Our customer service centre operates on a national level, providing exceptional service to our customers across South Africa.We are committed to delivering outstanding customer experiences, and we...

About the RoleThe Legends Agency is seeking a highly skilled and experienced CSC Manager to lead our national customer service centre operations. As a key member of our team, you will be responsible for implementing and maintaining call centre standards, resourcing, training, and optimizing efficiencies and controls.We are looking for an exceptional leader...

Job Summary:We are seeking a highly motivated and results-driven Call Centre Sales Agent to join our team at International Call Group. As a Call Centre Sales Agent, you will be responsible for initiating outbound calls to potential customers with the goal of selling products or services.Key Responsibilities:Outbound CallingObjection HandlingAchieving Sales...

Job Title: Centre Operations ManagerWe are seeking an experienced Centre Operations Manager to join our team at Broll in Durban, KwaZulu-Natal. This is a challenging and rewarding role that requires excellent leadership skills, problem-solving abilities, and a strong understanding of centre or property management procedures.About the Role:This is a key...

Job Title: Property Direct Reservations ManagerJob SummaryThe Large Hospitality, Travel and Tourism Industry is looking for a suitable candidate to fill the position as Property Direct Reservations Manager for our Properties. This role is a great opportunity for a target-driven and organized individual who can supervise a team of Property Reservationists to...

About the RoleBenny Recruitment is seeking an experienced Call Centre Team Member to join our team. The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to work under pressure and meet performance targets.This is an exciting opportunity to develop your career in customer service and sales. You will be...

The Legends Agency is seeking a highly skilled and experienced CSC Manager to lead the customer service division and product support division call centre operations.This role entails implementing and maintaining call centre standards, resourcing, training, and optimizing efficiencies and controls to ensure desired service levels are consistently provided to...

Job OverviewThe Legends Agency seeks a seasoned Customer Service Centre Lead to oversee the effective management of our call centre operations. This role entails implementing and maintaining call centre standards, resourcing, training, and optimizing efficiencies and controls.Key Responsibilities:Ensure customer service excellence through strategic planning,...

At International Call Group, we are seeking highly motivated Business Development Representatives to join our team. With a strong focus on sales and customer service, this role requires excellent communication skills, a proactive attitude, and the ability to work efficiently in a fast-paced environment.About the RoleThis is an exciting opportunity to take...

First Group Management Ltd is seeking a highly skilled Hotel Reservations Team Leader to join their team. With a strong focus on customer satisfaction and service excellence, this role will play a crucial part in driving sales growth and revenue for our properties.About the RoleThis exciting opportunity involves supervising a team of reservationists,...

Company OverviewTourism and travel have become a vital part of our economy, with thousands of jobs created in the industry. Salary: R450,000 - R600,000 per annum.Job DescriptionAs a Tour Consultant for Executive Placings, you will be responsible for managing and coordinating the selling and booking of holiday packages to travel agents. This role involves...

About the RoleWe are looking for an experienced Executive Travel Consultant to join our team at Executive Placings in Johannesburg. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that all clients receive the highest level of support.Key ResponsibilitiesTo provide professional travel advice and...

Job OverviewThe Legends Agency seeks an experienced and results-driven National Customer Service Director, Business Operations to lead the Customer Service Division (CSD) and Product Support Division (PSD) call centre operations.About the RoleThis is a leadership position that entails implementing and maintaining call centre standards, resourcing, training,...

About TalksureTalksure is a well-renowned FSP offering a fantastic opportunity for Contact Centre Quality Assurance Professionals. If you possess the required experience and are seeking a career in a reputable organisation, then Talksure may be the ideal place for you.Job DescriptionCreate accurate scorecards to provide constructive feedback.Evaluate calls...

Job OpportunityWe are seeking a highly skilled Sales and Merchandising Executive to join our team at Managed People Solutions.About the RoleThis is an exciting opportunity for a motivated individual to take on a challenging role in sales and merchandising. The successful candidate will be responsible for executing call procedures, managing stock allocation,...

Talksure is a well-established company seeking a Quality Assurance Agent to join our team. This role involves evaluating customer interactions and providing accurate feedback to ensure exceptional customer experiences.Key Responsibilities:Evaluate customer calls to determine quality and identify areas for improvementProvide constructive feedback to customer...

About the RoleAs a National Customer Service Centre Manager at The Legends Agency, you will be responsible for overseeing the entire Customer Service Division and Product Support Division call centre operations.The ideal candidate will possess strong leadership skills, a deep understanding of call centre operations, and a commitment to continuous improvement...

The Legends Agency seeks a seasoned CSC Manager to oversee our National Customer Service Division in Durban, South Africa. This is a challenging role requiring exceptional leadership skills, call centre expertise, and the ability to drive business growth while maintaining high service levels.The ideal candidate will possess at least 7 years of experience in...

Job Title: Call Center AgentAbout FIREFLYFIREFLY is a leading organization in the industry, committed to delivering exceptional customer experiences through our team of highly skilled Call Center Agents.Job SummaryWe are seeking a results-driven individual to join our call center team as a Call Center Agent. In this role, you will be responsible for managing...

Job DescriptionWe are seeking an experienced Operations Manager to lead our call centre team. The successful candidate will be responsible for managing daily operations, ensuring seamless communication with customers, and providing exceptional customer service.Responsibilities:Develop and implement operational policies, procedures, and best practices.Lead...