Call Centre Operations Director
3 days ago
The Legends Agency is a leading provider of customer service solutions, and we are seeking a highly skilled and experienced CSC Manager to join our team. Our customer service centre operates on a national level, providing exceptional service to our customers across South Africa.
We are committed to delivering outstanding customer experiences, and we are looking for a talented and dedicated individual to help us achieve this goal. As a CSC Manager, you will be responsible for leading our customer service centre team, implementing effective processes and procedures, and driving continuous improvement.
What You Will Be Doing- Overall Management: Full accountability for the performance and management of the call centres.
- Geographic Responsibility: National coverage across South Africa.
- Business Unit: Call Centre Operations.
- Competitive salary package, including a base salary of R60 000.00 - R80 000.00 per annum, depending on experience.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
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