Travel Industry Professional

2 months ago


Durban, KwaZulu-Natal, South Africa Executive Placings Full time
Company Overview
Tourism and travel have become a vital part of our economy, with thousands of jobs created in the industry. Salary: R450,000 - R600,000 per annum.

Job Description
As a Tour Consultant for Executive Placings, you will be responsible for managing and coordinating the selling and booking of holiday packages to travel agents. This role involves providing world-class service by effectively managing and coordinating the selling and booking of holiday packages to travel agents, achieving personal and company sales targets in line with the company strategy.

Responsibilities
• Offer professional travel advice and provide accurate and creative quotations to customers/agents by discussing client requirements either via call centre or over email, advising on suitable options in line with customer requests and striving to exceed expectations.
• Achievement of personal sale targets by actively closing the sale and converting quotations to booking.
• Effective management of booking administration processes including planning and preparation of cost itineraries, making flight, accommodation, and related bookings, actioning amendments and cancellations, and adhering to payment processes.
• Maintain high levels of quality and productivity by managing workload and meeting deadlines.
• Ensure processes are followed to reduce errors and losses and take pride in your quality of work.
• Offer world-class service.
• Develop a culture and strive to exceed expectations.

Requirements
• Travel and Tourism Certificate
• Amadeus or GDS and an understanding of airfare rules
• Excellent numeracy and literacy skills
• 3 to 5 years of travel industry experience in a retail or tour operator environment is essential with a proven record of reaching sales targets – corporate experience will not be considered
• Practical Experience with compiling travel packages and creating costings
• Working knowledge of Microsoft Word, Excel and Outlook
• Good Geographical knowledge
• Thorough working knowledge of the Reservation process from input to output
• Experience with reading and interpreting contracts
• Accurate and detail-orientated and compulsive about taking care of small things
• Effective Communication Skills (effective written and verbal communication)


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