Sales Contact Centre Agent
2 days ago
We are searching for a dynamic and results-driven CX Contact Centre Agent to contribute to the success of SA Commercial (Pty) Ltd. As a member of our contact centre team, you will play a vital role in ensuring that our customers receive top-notch service and support.
Key ResponsibilitiesHandle inbound and outbound calls, providing solutions to customer inquiries and concerns.
Book appointments, complete care calls, and process orders efficiently.
Maintain accurate records and update databases with customer information.
With a strong focus on sales, you will be expected to work towards achieving targeted revenue generation and conversion rates. Your ability to communicate effectively, both verbally and in writing, will be crucial in delivering outstanding customer experiences.
If you have a passion for providing excellent customer service and can adapt quickly to changing situations, we encourage you to apply for this exciting opportunity.
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Sales Contact Centre Representative
2 months ago
Cape Town, Western Cape, South Africa WNS Global Services Full timeJob Title: Operations Agent: Sales Contact CentreRole Purpose:The ideal candidate will be a talented and motivated inbound sales and service centric Call Centre Agent who enjoys facilitating sales via the telephone. They should be well-versed in inbound and/or outbound call handling, sales and service. The agent will be dealing with motivated car sellers who...
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Contact Centre Agent
3 days ago
Cape Town, Western Cape, South Africa Isilumko Staffing (JHB) Full timeIsilumko Staffing (JHB) is seeking a Contact Centre Agent to join our team in Cape Town. This is an excellent opportunity for individuals who are passionate about customer service and have experience working in a fast-paced call centre environment.Responsibilities include:Providing exceptional support to clients via phoneResolving customer complaints in a...
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Outbound Call Centre Agent
3 days ago
Cape Town, Western Cape, South Africa NCR Management Centre Full timeJob Description:As an Outbound Call Centre Agent - Debt Collection, you will be responsible for proactively contacting clients via telephone and in writing to drive collections. The ideal candidate will have at least 12 months collection experience in a Call Centre environment and a strong understanding of debt collection.You will also possess excellent...
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Contact Centre Sales Representative
2 months ago
Cape Town, Western Cape, South Africa Isilumko Staffing (JHB) Full timeWe are currently seeking a skilled Customer Service Contact Centre Representative to join our team at Isilumko Staffing (JHB). Our client, a wholesaler of pharmaceutical products, requires someone with exceptional skills to engage with customers and drive sales.Key Responsibilities:Conduct outbound calls to customers to promote products and servicesProvide...
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Sales Agent Support Specialist
1 month ago
Cape Town, Western Cape, South Africa Mukuru Full timeAbout the RoleAs a Sales Agent Support Specialist at Mukuru, you will play a vital role in ensuring seamless service delivery to our field agents. Reporting directly to the Agent Support Team Leader, you will be responsible for servicing the Agent Support function across the Mukuru Group.Key ResponsibilitiesLog all agent requests via Zendesk or Xcally, with...
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Wholesale Coffee Sales Executive
1 month ago
Cape Town, Western Cape, South Africa The Sales Centre Co. Full timeSales Account Manager - Coffee Wholesale Role at The Sales Centre Co.Position Overview:The Sales Centre Co. is seeking a talented Sales Account Manager to manage and grow our coffee wholesale accounts. The ideal candidate will have strong experience in the coffee industry and sales.Develop and maintain relationships with coffee wholesale clientsIdentify new...
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Experienced Sales Executive
1 month ago
Cape Town, Western Cape, South Africa NCR Management Centre Full timeWe are seeking a skilled Call Centre Agent to join our team at NCR Management Centre. As a key member of our sales team, you will be responsible for achieving daily, weekly and monthly sales targets, as well as meeting agreed daily talk time targets. Your role will involve obtaining, confirming and updating client details accurately and efficiently. You will...
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Call Centre Team Member
2 days ago
Cape Town, Western Cape, South Africa SA Commercial (Pty) Ltd Full timeAt SA Commercial (Pty) Ltd, we are committed to hiring talented individuals who share our vision of delivering exceptional customer experiences. We are seeking a highly motivated CX Contact Centre Agent to join our team and make a lasting impact.About the RoleThis is an exciting opportunity for a seasoned professional to take their career to the next level....
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Senior Contact Centre Operations Manager
3 weeks ago
Cape Town, Western Cape, South Africa RecruitCo (Pty) Ltd Full timeAt RecruitCo (Pty) Ltd, we are seeking an experienced Contact Centre Advisory to be based in Cape Town. This is a permanent position with an estimated annual salary of R600,000 - R800,000.Job OverviewThe successful candidate will be responsible for providing advisory services to our clients on their contact centre operations. They will work closely with our...
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Sales Agent Representative
1 month ago
Cape Town, Western Cape, South Africa ABC Worldwide Ltd Full timeAbout ABC Worldwide Ltd:We are a leading international call centre company seeking highly skilled and motivated individuals to join our team as Sales Agents. With a strong focus on customer satisfaction, we offer a dynamic and challenging work environment that fosters growth and development.
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Business Development Manager
4 weeks ago
Cape Town, Western Cape, South Africa CallForce Full timeJob SummaryWe are seeking an experienced Business Development Manager to lead our contact centre campaigns in Cape Town. The ideal candidate will have exceptional client relationship management skills, practical HR/IR experience, and a strong ability to manage conflict.Key Responsibilities:Client Relationship Management: Engage with the client management...
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Customer Service Specialist
2 months ago
Cape Town, Western Cape, South Africa NCR Management Centre Full timeJob Title: Experienced Call Centre AgentsNCR Management Centre is seeking dynamic and energetic individuals to assume the responsibility as a Call Centre Agent, reporting to the Floor Manager.The successful candidates will be required to have excellent verbal and written communication skills in English. A second and third language would be advantageous to...
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Night Shift Contact Centre Administrator
3 weeks ago
Cape Town, Western Cape, South Africa CallForce Full timeCallForce is a leading BPO service provider offering innovative contact centre solutions globally. We are seeking a skilled Night Shift Contact Centre Administrator to join our team in Cape Town.Key Responsibilities:Optimize dialler performance by maintaining and updating calling lists.Collaborate with the operations manager to ensure optimal campaign...
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Sales Agent Support Officer
2 months ago
Cape Town, Western Cape, South Africa Mukuru Full timeJob OverviewThis role is part of the Mukuru team that provides support to their field agents. The successful candidate will be responsible for ensuring that the service provided to these agents meets the expected standards.Key ResponsibilitiesAssisting Field Agents: Respond to queries and provide assistance to field agents via various communication...
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Cape Town, Western Cape, South Africa Telebest Full timeWe are seeking a seasoned Sales and Operations Manager to lead our call centre team in Cape Town, South Africa.Key ResponsibilitiesDevelop and implement sales strategies to drive revenue growth and meet key performance targets.Oversee the day-to-day operations of the call centre, ensuring high standards of quality and customer satisfaction.Manage a team of...
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Insurance Claim Sales Specialist
3 weeks ago
Cape Town, Western Cape, South Africa Call Centre Staffing Full timeWe are looking for a skilled Insurance Claim Sales Specialist to join our team at Call Centre Staffing. The successful candidate will be responsible for generating leads, contacting potential customers, and meeting sales targets. This role is ideal for individuals with 2-4 years of experience in sales who enjoy working in a fast-paced environment.About the...
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Insurance Sales Representative
1 month ago
Cape Town, Western Cape, South Africa Call Centre Staffing Full timeWe are looking for a motivated and experienced Insurance Sales Representative to join our team at Call Centre Staffing. As an Insurance Sales Representative, you will be responsible for generating leads, contacting potential customers, and meeting sales targets.About the RoleThis is a challenging and rewarding role that requires strong communication skills,...
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Cape Town, Western Cape, South Africa Boomerang Marketing Full timeAbout the RoleAt Boomerang Marketing, we are committed to empowering young individuals from disadvantaged backgrounds by providing a valuable opportunity to gain experience in both Customer Service and Sales (Lead Generation). This learnership is designed to help you build a solid foundation for your future, regardless of your financial situation or any...
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Team Lead for Call Centre Operations
2 months ago
Cape Town, Western Cape, South Africa CallForce Full timeJob SummaryAs a Team Lead for Call Centre Operations at CallForce, you will be responsible for leading a team of Call Centre Agents to achieve client SLA requirements. You will promote a performance-driven culture and work towards reaching amazing results. Your key responsibilities will include:Leading and managing a team of Call Centre AgentsContinuously...
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Travel Call Centre Agent
2 months ago
Cape Town, Western Cape, South Africa WNS Global Services Full timeJob Title: Travel Call Centre AgentJob Summary: We are seeking a highly skilled and customer-focused Travel Call Centre Agent to join our team at WNS Global Services.Key Responsibilities:Deliver exceptional customer service to clients via phone, email, and chatProvide travel-related information and assistance to customersHandle customer inquiries and resolve...