Sales Contact Centre Agent

2 days ago


Cape Town, Western Cape, South Africa SA Commercial (Pty) Ltd Full time

We are searching for a dynamic and results-driven CX Contact Centre Agent to contribute to the success of SA Commercial (Pty) Ltd. As a member of our contact centre team, you will play a vital role in ensuring that our customers receive top-notch service and support.

Key Responsibilities
  • Handle inbound and outbound calls, providing solutions to customer inquiries and concerns.

  • Book appointments, complete care calls, and process orders efficiently.

  • Maintain accurate records and update databases with customer information.

With a strong focus on sales, you will be expected to work towards achieving targeted revenue generation and conversion rates. Your ability to communicate effectively, both verbally and in writing, will be crucial in delivering outstanding customer experiences.

If you have a passion for providing excellent customer service and can adapt quickly to changing situations, we encourage you to apply for this exciting opportunity.



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