Customer Service Specialist

2 months ago


Cape Town, Western Cape, South Africa NCR Management Centre Full time
Job Title: Experienced Call Centre Agents

NCR Management Centre is seeking dynamic and energetic individuals to assume the responsibility as a Call Centre Agent, reporting to the Floor Manager.

The successful candidates will be required to have excellent verbal and written communication skills in English. A second and third language would be advantageous to service existing and potential clients and ensure targets and standards are achieved and client satisfaction maintained.

Key Responsibilities:

  • Achieve daily, weekly and monthly sales targets as agreed upon
  • Meet the agreed daily talk time target
  • Obtain, confirm and update all client details accurately and efficiently
  • Achieve monthly objectives as agreed with the team leader/manager
  • Always adhere to the Call Centre policies and procedures

Remuneration: Basic Salary starting from R6500 plus a lucrative commission structure.

Please note that this is strictly a sales driven position. Only applicants who meet the minimum requirements need to apply.



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