Team Lead for Call Centre Operations

Job DescriptionAbout the Role:The Operational Lead - Call Centre will be responsible for overseeing the day-to-day operations of our call centre, ensuring efficiency and productivity. This role will involve managing a team of staff, developing performance goals and objectives, and conducting regular performance evaluations.Key Responsibilities:Recruit,...

Job Title: Travel Call Centre Team LeadJob Summary:We are seeking a highly skilled and experienced Team Lead to join our Travel Call Centre team. As a Team Lead, you will be responsible for leading a team of customer service representatives to deliver exceptional customer experiences and drive business growth.Key Responsibilities:Lead a team of customer...

**Job Title:** Operations Manager - Customer Service We are seeking an experienced Operations Manager - Customer Service to lead our call centre team at Allmed Healthcare Professionals. As a key member of our operations team, you will be responsible for ensuring the efficient and effective delivery of customer service. About the Role:The Operations Manager...

The ideal candidate for this role will be responsible for the overall development and performance of an assigned team through the facilitation of the course map and leading the team of agents. This position requires coaching of underperforming agents as assigned.Key Responsibilities:CoachingDaily coaching feedback monitored and sent to Team Leaders and...

We are looking for a skilled Call Centre Operations Specialist to join our team at West Coast Personnel. In this role, you will be responsible for delivering exceptional customer service and sales support.About the Job:The successful candidate will have a proven track record in Call Centre operations and excellent communication skills. They will be...

We are seeking a highly skilled Call Centre QA Analyst Lead to join our team at CallForce.As a key member of our quality assurance team, you will play a crucial role in ensuring the high-quality performance of our call centre operations. Your primary responsibility will be to lead and develop a team of QA analysts, providing coaching and guidance to help...

Job TitleCustomer Service Centre Team LeadThis role is responsible for leading the Customer Service Centre team to success through coaching, developing and inspiring them in all areas required to meet the company's standards.The team lead will provide front line direction to the Customer Service Centre Agents, ensuring quality service is provided in each...

Mindmatch Consulting is seeking a highly motivated and experienced Sales and Service Agent to join our dynamic team in Cape Town, Woodstock.This is an excellent opportunity for individuals who enjoy working in a fast-paced environment and providing exceptional customer service. The successful candidate will have a minimum of 1 year of call centre experience...

Job Description:As an Outbound Call Centre Agent - Debt Collection, you will be responsible for proactively contacting clients via telephone and in writing to drive collections. The ideal candidate will have at least 12 months collection experience in a Call Centre environment and a strong understanding of debt collection.You will also possess excellent...

We are seeking a seasoned Sales and Operations Manager to lead our call centre team in Cape Town, South Africa.Key ResponsibilitiesDevelop and implement sales strategies to drive revenue growth and meet key performance targets.Oversee the day-to-day operations of the call centre, ensuring high standards of quality and customer satisfaction.Manage a team of...

NCR Management CentreWe are currently seeking a highly motivated and experienced Outbound Collections Manager to join our team at NCR Management Centre.About the Opportunity:This is an excellent opportunity for a seasoned collections professional to take on a leadership role within our debt recovery team. As an Outbound Collections Manager, you will be...

We are seeking an experienced Senior Team Lead to join our team at Telebest in Bellville, Cape Town. As a Senior Team Lead - Operations, you will be responsible for driving client service performance and ensuring the optimal functioning of our operations.About the RoleThis is an exciting opportunity to take on a leadership role and contribute to the success...

We are looking for a skilled Insurance Claim Sales Specialist to join our team at Call Centre Staffing. The successful candidate will be responsible for generating leads, contacting potential customers, and meeting sales targets. This role is ideal for individuals with 2-4 years of experience in sales who enjoy working in a fast-paced environment.About the...

About the RoleWe are seeking a skilled Sales Consultant to join our team at Call Centre Staffing. In this role, you will be responsible for building and maintaining strong relationships with customers throughout the sales process.

We are looking for a motivated and experienced Insurance Sales Representative to join our team at Call Centre Staffing. As an Insurance Sales Representative, you will be responsible for generating leads, contacting potential customers, and meeting sales targets.About the RoleThis is a challenging and rewarding role that requires strong communication skills,...

About the RoleAs a key member of our Call Centre Staffing team, you will play a vital role in delivering exceptional customer experiences while driving sales of our network services and products.Key ResponsibilitiesResolve customer queries in a timely and professional manner.Promote and sell internet, cable, and fibre services to clients, understanding their...

About the RoleCall Centre Staffing is seeking an experienced Sales Consultant to join our team in Woodstock. As a Sales Consultant, you will be responsible for engaging with potential customers to offer our products and services, providing exceptional customer service, and meeting sales targets.You will report to the Team Leader and collaborate with team...

About SA Commercial (Pty) Ltd:">We are a dynamic company seeking a skilled Operations Manager to lead our Contact Centre team. Our mission is to deliver exceptional customer service and operational excellence.

Key Responsibilities:We are seeking a skilled Customer Experience Specialist to join our team at Call Centre Staffing. This role involves managing a portfolio of existing clients and accounts, ensuring strong client relationships and retention. You will deliver exceptional customer service at all times, providing clients with a range of unbiased travel...

At Isilumko Staffing, we are seeking a skilled and experienced Financial Services Operations Lead to join our team. This role is ideal for individuals with a strong background in call centre operations and financial services.The successful candidate will have at least 3 years of experience in a call centre environment, with previous exposure to financial...