Sales and Operations Manager for Cape Town Call Centre

1 month ago


Cape Town, Western Cape, South Africa Telebest Full time

We are seeking a seasoned Sales and Operations Manager to lead our call centre team in Cape Town, South Africa.

Key Responsibilities
  • Develop and implement sales strategies to drive revenue growth and meet key performance targets.
  • Oversee the day-to-day operations of the call centre, ensuring high standards of quality and customer satisfaction.
  • Manage a team of sales agents, providing guidance, coaching, and training to ensure they meet their targets and maintain high levels of productivity.
  • Maintain accurate records and reports on sales performance, customer interactions, and team activities.
Requirements and Qualifications
  • At least 4 years of experience in sales or management roles within a call centre environment.
  • Demonstrated ability to analyze data and develop actionable insights to improve sales performance.
  • Excellent communication and interpersonal skills, with the ability to motivate and inspire team members.
  • Familiarity with sales back-end processes and the ISP industry would be an advantage.
Working Conditions and Remuneration

The successful candidate will receive a competitive salary package, including a base salary of R600,000 per annum, as well as benefits such as medical aid, retirement funding, and paid time off. The position is based in Cape Town, with regular working hours from Monday to Friday.



  • Cape Town, Western Cape, South Africa Isilumko Staffing (JHB) Full time

    Isilumko Staffing (JHB) is seeking a Contact Centre Agent to join our team in Cape Town. This is an excellent opportunity for individuals who are passionate about customer service and have experience working in a fast-paced call centre environment.Responsibilities include:Providing exceptional support to clients via phoneResolving customer complaints in a...


  • Cape Town, Western Cape, South Africa Mindmatch Consulting Full time

    Mindmatch Consulting is seeking a highly motivated and experienced Sales and Service Agent to join our dynamic team in Cape Town, Woodstock.This is an excellent opportunity for individuals who enjoy working in a fast-paced environment and providing exceptional customer service. The successful candidate will have a minimum of 1 year of call centre experience...


  • Cape Town, Western Cape, South Africa Cape Town Holocaust and Genocide Centre Full time

    Job DescriptionThe Cape Town Holocaust and Genocide Centre is seeking a dynamic professional to join their team as a Holocaust Education Specialist.About the RoleThis is an exciting opportunity for an experienced educator to play a key role in developing and delivering educational programs related to the Holocaust and genocide prevention.About UsThe Cape...

  • Holocaust Educator

    2 months ago


    Cape Town, Western Cape, South Africa Cape Town Holocaust and Genocide Centre Full time

    **We are seeking a passionate and dynamic educator to join our team at the Cape Town Holocaust and Genocide Centre.**The Centre houses a vast collection of historical materials and conducts educational programmes for schools, educators, and adult groups.As an educator at the Centre, you will be responsible for developing workshop and curriculum support...


  • Cape Town, Western Cape, South Africa Cape Town Holocaust and Genocide Centre Full time

    About UsThe Cape Town Holocaust and Genocide Centre is a leading institution in Africa dedicated to promoting education and awareness about the Holocaust and genocide. We are seeking a highly skilled and passionate Education Professional to join our team.

  • Operational Lead

    1 month ago


    Cape Town, Western Cape, South Africa Allmed Healthcare Professionals Full time

    Job DescriptionAbout the Role:The Operational Lead - Call Centre will be responsible for overseeing the day-to-day operations of our call centre, ensuring efficiency and productivity. This role will involve managing a team of staff, developing performance goals and objectives, and conducting regular performance evaluations.Key Responsibilities:Recruit,...


  • Cape Town, Western Cape, South Africa West Coast Personnel Full time

    We are looking for a skilled Call Centre Operations Specialist to join our team at West Coast Personnel. In this role, you will be responsible for delivering exceptional customer service and sales support.About the Job:The successful candidate will have a proven track record in Call Centre operations and excellent communication skills. They will be...


  • Cape Town, Western Cape, South Africa O'Brien Recruitment Full time

    Job SummaryWe are seeking a highly motivated and organized Warehouse Operations Manager to join our client's team at their Distribution Centre in Cape Town. This is an excellent opportunity for a professional with experience in warehouse management to lead stock control, data management, and warehouse operations.


  • Cape Town, Western Cape, South Africa Recruit for Africa Full time

    Retail Sales Associate - Cape TownThis exciting opportunity has arisen for a Retail Sales Associate to join our team at Cape Town International Airport. As a key member of our team, you will be responsible for delivering exceptional customer service, meeting sales targets, and maintaining a high level of product knowledge.Your key responsibilities will...


  • Cape Town, Western Cape, South Africa City of Cape Town Full time

    At the City of Cape Town, we are seeking a highly skilled and motivated Customer Service Representative to join our team.About the RoleWe offer a competitive salary of R250,000 - R350,000 per annum, depending on experience, to ensure you feel valued and supported in your role.This is an exciting opportunity for individuals who are passionate about delivering...


  • Cape Town, Western Cape, South Africa Cape Town Holocaust and Genocide Cente Full time

    The Cape Town Holocaust and Genocide Centre is seeking an experienced Executive Director to oversee its educational, public, and outreach programs. This role requires a strong leader with excellent management skills, experience in fundraising, and a passion for Holocaust education.About the RoleThis is a key position that will be responsible for developing...


  • Cape Town, Western Cape, South Africa Call Centre Staffing Full time

    We are looking for a skilled Insurance Claim Sales Specialist to join our team at Call Centre Staffing. The successful candidate will be responsible for generating leads, contacting potential customers, and meeting sales targets. This role is ideal for individuals with 2-4 years of experience in sales who enjoy working in a fast-paced environment.About the...


  • Cape Town, Western Cape, South Africa Call Centre Staffing Full time

    Join Call Centre Staffing as a Telecommunications Sales Professional and play a vital role in driving sales of our network services and products. This exciting opportunity will see you at the forefront of customer interactions, providing exceptional service while promoting our services to potential and existing customers.About the RoleThis is a dynamic...


  • Cape Town, Western Cape, South Africa Allmed Healthcare Professionals Full time

    **Job Title:** Operations Manager - Customer Service We are seeking an experienced Operations Manager - Customer Service to lead our call centre team at Allmed Healthcare Professionals. As a key member of our operations team, you will be responsible for ensuring the efficient and effective delivery of customer service. About the Role:The Operations Manager...


  • Cape Town, Western Cape, South Africa Centre Recruit Consultants Full time

    Centre Recruit Consultants is a leading financial services firm seeking an experienced Financial Manager to join our team in Cape Town.We offer a competitive salary of R550,000 - R650,000 per annum, depending on experience.About the Role:Job Summary: We are looking for a highly skilled Financial Manager to oversee our financial operations and ensure accurate...


  • Cape Town, Western Cape, South Africa Call Centre Staffing Full time

    We are looking for a motivated and experienced Insurance Sales Representative to join our team at Call Centre Staffing. As an Insurance Sales Representative, you will be responsible for generating leads, contacting potential customers, and meeting sales targets.About the RoleThis is a challenging and rewarding role that requires strong communication skills,...

  • Sales Consultant

    1 month ago


    Cape Town, Western Cape, South Africa Call Centre Staffing Full time

    At Call Centre Staffing, we are seeking a skilled Sales Consultant to join our team in Woodstock. As an Inbound/upselling Consultant, you will engage with potential customers to promote our products and services, providing exceptional customer service and meeting sales targets.Job DescriptionAs a Sales Consultant, you will report to the Team Leader and...


  • Cape Town, Western Cape, South Africa Cape Town Holocaust and Genocide Cente Full time

    Main Responsibilities: The Cape Town Holocaust and Genocide Centre seeks a skilled Executive Director to lead its educational, public, and outreach programs. Key responsibilities include managing the Centre's staff, fundraising, and overseeing finances. The successful candidate will also coordinate and implement citywide, national, and international...


  • Cape Town, Western Cape, South Africa Call Centre Staffing Full time

    About the RoleWe are seeking a skilled Sales Consultant to join our team at Call Centre Staffing. In this role, you will be responsible for building and maintaining strong relationships with customers throughout the sales process.


  • Cape Town, Western Cape, South Africa Call Centre Staffing Full time

    About This OpportunityJoin our dynamic team as a Customer Experience Specialist and take on the challenge of delivering exceptional customer experiences while driving sales of our network services and products.Key ResponsibilitiesProvide excellent customer service through effective communication and issue resolution.Sell internet, cable, and fibre services...