Contact Centre Sales Representative

2 months ago


Cape Town, Western Cape, South Africa Isilumko Staffing (JHB) Full time

We are currently seeking a skilled Customer Service Contact Centre Representative to join our team at Isilumko Staffing (JHB). Our client, a wholesaler of pharmaceutical products, requires someone with exceptional skills to engage with customers and drive sales.

Key Responsibilities:

  • Conduct outbound calls to customers to promote products and services
  • Provide exceptional customer service by addressing inquiries and resolving issues promptly
  • Utilize order-taking and upselling techniques to maximize sales opportunities
  • Maintain accurate records of customer interactions and transactions

Requirements:

  • Minimum of 2 years of experience in a Contact Centre environment, receiving inbound calls
  • High energy levels and a proactive approach to achieving targets
  • Proficient in order-taking and upselling techniques
  • Clean criminal record, as reference checks will be conducted
  • Fluent in English with excellent communication skills
  • Reliability and punctuality are essential
  • Strong attention to quality control and time management
  • Effective persuasion and negotiation abilities
  • Demonstrated skill in handling objections with ease


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