Support Agent
3 days ago
Helpdesk Support: End user support on LIMS software, Monitor System and networks, install and configure hardware (computers and peripherals), troubleshoot hardware and network issues, technical support on software and hardware (when needed), Administration - setup and maintain online training and system manuals.
**Requirements**:
- Grade 12 (Matric) Relevant Certification (A+/N+),
- Microsoft Operation Systems,
- Minimum 1 to 2 years’ experience in IT/Support Desk,
- Extensive computer literacy,
- Knowledge of IT Support processes (will be advantageous),
- Good communication skills,
- Customer services,
- Basic troubleshooting experience on windows-based OS.
- Microsoft Dynamics 365 experience
**Additional Requirements**:
- Office based, (must be able to work OT when required)
- Must be able to Travel when required
- Valid SA Driver’s License
**Job Types**: Full-time, Permanent
**Salary**: Up to R10,000.00 per month
Application Question(s):
- What knowledge of IT support processes do you possess?
- Relevant certification (A+/N+). Please specify
- Microsoft Operation Systems. Please specify
**Education**:
- High School (matric) (required)
**Experience**:
- IT/Support Desk: 2 years (required)
- Microsoft Dynamics 365: 1 year (preferred)
License/Certification:
- Drivers License? (required)
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